Front Office Assistant-Outpatient Vascular Surgery - Downtown, ORL

PRINCETON BAPTIST MEDICAL CENTER; Orlando (FL); On-site; USD 35,000 - 65,000; Full time

Job summary

A leading healthcare provider is seeking a Front Office Assistant for its outpatient vascular surgery department. The role involves scheduling appointments, managing patient data, and ensuring compliance with healthcare policies. Ideal candidates are team players, skilled in customer service, and wish to provide excellent patient experiences. This full-time position provides opportunities for growth and a robust benefits package.

Benefits

Medical, Dental, Vision

403(b) Retirement Savings Plan

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid Time Off (up to 5 weeks)

Life Insurance

100% Paid Tuition

Paid Parental Leave

Pet Insurance

Monthly payments for schooling debt

Qualifications

• Requires six months of clerical or customer service experience.
• High School diploma or equivalent required.
• Ability to interact with patients professionally.

Responsibilities

• Schedules patient appointments and manages patient information.
• Processes medical record requests and maintains compliance.
• Demonstrates use of office equipment and assists with patient interactions.

Skills

Customer Service

Office Administration

Communication

Education

High School diploma or equivalent

Job description

Front Office Assistant-Outpatient Vascular Surgery - Downtown, ORL

Front Office Assistant-Outpatient Vascular Surgery - Downtown, ORL

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Position Summary

At Orlando Health Heart and Vascular Institute, our renowned cardiologists, heart and vascular surgeons, and cardiovascular professionals work together to provide award-winning care in 40 specialties, using the latest in diagnostic imaging and treatment options.

Our multidisciplinary team includes more than 70 physicians in 24 locations across Central Florida, spanning Orange, Osceola, Lake, Seminole, Highlands and Okeechobee counties. As a part of Orlando Health, the Heart and Vascular Institute includes a network of community and specialty hospitals with more than 4,000 providers.

Orlando Health | Choose Well

Position Summary

The front office assistant provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the supervision of Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse Manager and/or Practice Site Supervisor.

Orlando Health Offers a Great Benefits Package That Includes

Medical, Dental, Vison

403(b) Retirment Savings Plan

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid Time Off (Up to 5 weeks to start)

Life Insurance

Extended Leave Plan (ELP)

Family Care (child care, elder care, pet care)

Paid Parental Leave

Pet Insurance

Car Insurance

100% PAID Tuition

as well as tuition reimbursment

&

monthly payments to help pay down any graduated school debt

Responsibilities

ALL benefits start day one

Essential Functions

• Schedules patient appointments according to practice specific scheduling protocols and patient preference, to include obtaining required pre-certification and authorization for office visit(s) when required.
• Obtains accurate and complete patient demographic and insurance information.
• Processes all requests for medical records according to Orlando Health and department specific policies and procedures.
• Adheres and assures compliance with Orlando Health and OHPE (OHPG, OPN) policy, procedures, and value statements.
• Demonstrates competency in use of office equipment, technology, and answers telephone calls appropriately.
• Demonstrate a Commitment to Excellence standards and actively engages to improve overall patient satisfaction experience.
• Interacts with patients and families in a professional manner.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
  
  

Other Related Functions

• Participates in Quality Assurance/Quality Indicator activities as assigned.
• Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.
• Practices the efficient use of supplies.
• Assists billing service as requested.
  
  

Qualifications

Education/Training

• High School graduate or equivalent.
  
  

Licensure/Certification

• None.
  
  

Experience

• Six (6) months experience in a clerical office, or general business, and/or customer service setting

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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