Front Office Assistant - OB/GYN

OSF HealthCare; Evergreen Park (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Une entreprise de soins de santé recherche un Assistant de Bureau pour offrir un service client exceptionnel et effectuer diverses tâches administratives dans un cabinet médical. Le candidat idéal aura une expérience en service client et des compétences de base en applications Microsoft. Ce poste est proposé avec un salaire horaire compétitif et un environnement dynamique.

Qualifications

• Expérience en service client requise.
• Compétences en dactylographie, classement, et téléphone.
• Compétences de base en applications Microsoft requises.

Responsibilities

• Fournir un service client exceptionnel aux patients et familles.
• Effectuer des tâches de réception et de secrétariat dans un cabinet médical.
• Collaborer avec les patients et les compagnies d'assurance pour répondre aux besoins des patients.

Skills

Customer service experience

Typing

Filing

Telephone skills

Basic Microsoft application proficiency

Excellent Customer Service skills

Job description

Total Rewards:

This is a PRN position (as needed)

"Your life - our Mission"

OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF.

Expected pay for this position is $19.37/hour. This is an Hourly position.

Overview:

POSITION SUMMARY: The Front Office Assistant provides exceptional customer services throughout their interaction with patients, families and their support systems. They are the face of the office and their interaction with the patient/family is important in creating a patient-first environment. This creates an excellent first impression of OSF’s services to patients, families and other external customers over the phone or in person.

Performs a variety of reception/clerical duties in a medical practice front office and adheres to department guidelines for scheduling and registration. Works collaboratively with patients, providers, office staff and insurance companies to ensure that patient needs are met. Communicates with insurance companies to determine patient benefits, completes prior-authorizations, and is responsible for incoming and outgoing patient calls, co-pay collection, appointment and procedure scheduling for patients.

Qualifications:

REQUIRED QUALIFICATIONS:

• Customer service experience
• Typing, filing, telephone skills
• Basic Microsoft application basic proficiency
• Excellent Customer Service skills

PREFERRED QUALIFICATIONS:

• Basic knowledge of medical terminology, ICD-10 and CPT codes
• Electronic Medical Record experience

OSF HealthCare is an Equal Opportunity Employer.