Front Office Assistant - North DeKalb MHC

Dekcsb; Chamblee (GA); On-site; USD 30,000 - 42,000; Full time

Job summary

Claratel Behavioral Health is seeking a Front Desk Medical Assistant at their Chamblee location to deliver exceptional customer service. The role involves managing client interactions, documentation, and support within a medical office environment, requiring experience in front desk operations and proficiency with electronic medical records.

Qualifications

• Minimum of two years front desk experience in a medical office or hospital.
• Ability to type at least 45 words per minute.
• Proficiency in computer applications and basic office equipment.

Responsibilities

• Greeting clients and facilitating admissions.
• Insurance verification and scheduling.
• Maintaining HIPAA compliance and communication.

Skills

Communication Skills

Multi-tasking

Data Entry

Education

High School Diploma or equivalent

Medical Administrative Assistant program

Tools

Electronic Medical Records

AVATAR software

Job description

3807 Clairmont Rd, Chamblee, GA 30341, USA

Job Description

Posted Friday, May 9, 2025 at 4:00 AM

Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization located in metropolitan Atlanta, Georgia, offering a full range of mental health services, developmental disabilities programs and substance abuse treatment to more than 11,000 citizens annually who are uninsured and underinsured. As a public, not-for-profit organization, Claratel Behavioral Health operates more than 20 locations in DeKalb County with a diverse workforce of more than 500 direct-care and support staff. Our staff of physicians, nurses, clinicians and support personnel is dedicated to helping our clients and their families recover from these debilitating disabilities and resume productive lives. We strive to provide the highest quality, evidence-based services in the least restrictive settings, and we envision a community in which disabilities no longer limit potential.

Claratel Behavioral Health has an exciting opportunity for a Front Desk Medical Assistant at our North DeKalb location- 3807 Clairmont Rd, Chamblee Ga 30317. The Medical Assistant serves as the first level of contact for the client experience ensuring exceptional customer service delivery.

Hours:Mon- Fri 8:00am- 5:00pm

Under general supervision, the Program Assistant will perform a variety of general clerical duties in support of the daily functions of the program including, but not limited to :

DUTIES AND RESPONSIBILITIES:

• Greeting clients and guests upon arrival
• Facilitating the process of admitting clients to the facility
• Insurance Verification
• Scheduling
• Verifies Authorizations and Treatment Plans
• Bed Management and Census Verification
• Answering multi-line phones and responding to requests immediately
• Protecting patients’ rights through strong adherence of HIPPA regulations
• Excellence in communication skills, both verbal and written

MNIMUM REQUIREMENTS:

• High School Diploma or equivalent
• Ability to multi-task
• Minimum of two years of front desk experience in a medical office or hospital setting
• Previous experience with Electronic Medical Records
• Proficiency in computer program applications and basic office equipment
• Strong data entry skills with the ability to type a minimum of 45 wpm

PREFERRED QUALIFICATIONS:

• Prior experience working in a mental health environment
• Completion of a Medical Administrative Assistant program
• Experience with AVATAR electronic medical record software

Thank you so much for your interest in joining our team! Due to the high number of applications we receive, we’ll be reaching out directly to those selected for an interview. We truly appreciate your understanding and wish you the very best in your job search journey.

Claratel is an Equal Employment Opportunity Employer (EOE).

It has been and will continue to be a fundamental policy of Claratel not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital or partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff and termination

Claratel Behavioral Healthparticipates in E-Verify (Company ID: 226305)

3807 Clairmont Rd, Chamblee, GA 30341, USA