Front Office Assistant - Days - Hueytown, AL

Children's of Alabama; Bessemer (AL); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading healthcare provider seeks a Front Office Assistant for their Bessemer location. The role requires strong clerical skills, patient interaction, and appointment management. The successful candidate will ensure a welcoming environment while providing essential administrative support in a busy medical office, contributing to patient care efficiency.

Qualifications

• 3 years of medical office or healthcare administration experience.
• EPIC experience is a plus.
• Strong communication skills required.

Responsibilities

• Greets and receives patients on arrival to practice.
• Answers telephone and schedules patient appointments.
• Manages patient records and insurance information.

Skills

Customer Service

Clerical Support

Patient Scheduling

Education

High School Diploma or equivalent

Job description

Front Office Assistant - Days - Hueytown, AL

Front Office Assistant - Days - Hueytown, AL

1 day ago Be among the first 25 applicants

Summary Responsible for appointment scheduling and other related functions; receiving patients and their families; performing duties consistently and accurately to maintain an efficient, friendly, work environment; and providing clerical support to assigned Medical Group. Responsibilities Greets and receives patients on arrival to practice. Answer telephone and make all appointments for patients. Prepare new patient charts and enter them into the computer. After patient arrival for appointment, confirm that patient information/data is correct on chart. Enter all name/address changes on patient accounts. Copy current insurance card. Run charge ticket and place them on the chart. Place chart back for the physician#s assistant. Pull and stamp appropriately all patient charts needed for exam, immunization, lab work, telephone messages and/or patient prescription. Schedule consults for physicians. Take calls and messages for the physicians. Talk with potential new patients concerning our policies. File incoming reports, records and lab work. Fill out all forms (immunization, day care, school, sports, etc.) Calls all #No Show# appointments and notes it on the chart. Write the doctor#s excuses for school/work as directed by the physician. Call in prescriptions for the patient as requested by the physician. Hand out prescriptions, immunization/school/camp forms that are picked up. Make appointments for patients to receive lab work, x-rays, and to other physicians and/or specialists outside practice. After the appointments are made, determine whether a referral is needed. Complete and document any insurance referral that may require authorization from the PCP to a specialist/institution. Copy patient records to be sent to other physicians. Perform other business office duties as required. Education High School Diploma or equivalent#required. Experience Three year#s#of medical office or healthcare administration experience. EPIC experience a plus.

Summary

Responsible for appointment scheduling and other related functions; receiving patients and their families; performing duties consistently and accurately to maintain an efficient, friendly, work environment; and providing clerical support to assigned Medical Group.

Responsibilities

Greets and receives patients on arrival to practice.

Answer telephone and make all appointments for patients.

Prepare new patient charts and enter them into the computer.

After patient arrival for appointment, confirm that patient information/data is correct on chart.

Enter all name/address changes on patient accounts. Copy current insurance card. Run charge ticket and place them on the chart. Place chart back for the physician's assistant.

Pull and stamp appropriately all patient charts needed for exam, immunization, lab work, telephone messages and/or patient prescription.

Schedule consults for physicians.

Take calls and messages for the physicians.

Talk with potential new patients concerning our policies.

File incoming reports, records and lab work.

Fill out all forms (immunization, day care, school, sports, etc.)

Calls all "No Show" appointments and notes it on the chart.

Write the doctor's excuses for school/work as directed by the physician.

Call in prescriptions for the patient as requested by the physician.

Hand out prescriptions, immunization/school/camp forms that are picked up.

Make appointments for patients to receive lab work, x-rays, and to other physicians and/or specialists outside practice. After the appointments are made, determine whether a referral is needed.

Complete and document any insurance referral that may require authorization from the PCP to a specialist/institution.

Copy patient records to be sent to other physicians.

Perform Other Business Office Duties As Required.

Education

• High School Diploma or equivalent required.
  
  

Experience

• Three year's of medical office or healthcare administration experience. EPIC experience a plus.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Administrative and Support Services

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