Front Office Assistant - Customer Experience & Growth

Surib; Dayton (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on office and customer service

Performance-based growth opportunities

Ongoing mentorship and coaching

Job summary

Surib in Dayton, OH is seeking a Front Office Assistant to support daily office activities and welcome customers, visitors, and team members. This role emphasizes organization, communication, and a customer-focused approach to ensure a smooth, friendly front desk experience.

You will assist with scheduling, mail, records, and routine office coordination, and participate in ongoing training and professional development to grow your administrative skills.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, professional, and customer-focused demeanor.
• Strong organizational and time management abilities.
• Excellent attention to detail.
• Ability to manage multiple responsibilities efficiently.
• Reliable, adaptable, and dependable.
• Comfortable interacting with customers and visitors in person and by phone.
• Previous front office, administrative, receptionist, customer service, retail, or hospitality experience is a plus but not required.

Responsibilities

• Respond to general questions and provide helpful information.
• Assist customers with routine requests and follow-ups.
• Maintain a clean, organized front office area.
• Assist with scheduling and routine office coordination.
• Receive and organize incoming mail, deliveries, and documents.
• Maintain organized visitor and customer information.
• Support team members with general administrative and customer service tasks.
• Help coordinate communication between customers and office staff.
• Assist with organizing office materials and supplies.
• Maintain accurate records and routine office information.
• Help ensure daily front office activities run smoothly.
• Participate in ongoing training and professional development.

Skills

Communication skills

Interpersonal skills

Organizational skills

Time management

Attention to detail

Multitasking

Dependable

Customer interaction

Education

High school diploma

Job description

Surib in Dayton, OH is seeking a Front Office Assistant to support daily office activities and welcome customers, visitors, and team members. This role emphasizes organization, communication, and a customer-focused approach to ensure a smooth, friendly front desk experience.

You will assist with scheduling, mail, records, and routine office coordination, and participate in ongoing training and professional development to grow your administrative skills.