Front Office Assistant - Connellsville, Mount Pleasant, and South Union, PA

Crossroads Treatment Centers; Connellsville (Fayette County); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Front Office Assistant to provide exceptional customer service and support daily operations. In this role, you will guide patients through their intake process, maintain financial records, and coordinate with medical staff across multiple locations. This position offers the chance to make a meaningful impact on patients' lives and contribute to a vital mission in addiction treatment. If you're looking for a rewarding opportunity in a supportive environment, this role could be the perfect fit for you!

Benefits

Mileage reimbursement

Medical, Dental, and Vision Insurance

PTO

401K options with match

Annual Continuing Education Allowance

Life Insurance

Short/Long Term Disability

Paid maternity/paternity leave

Mental Health day

Calm subscription for all employees

Qualifications

• Excellent customer service skills in a fast-paced environment.
• Experience in healthcare or office administration preferred.

Responsibilities

• Check in patients, receive payments, and assist in daily operations.
• Maintain daily financial records and coordinate with medical staff.

Skills

Customer Service

Clerical Support

Financial Record Keeping

Communication Skills

Education

High School Diploma or GED

Job description

Front Office Assistant - Connellsville, Mount Pleasant, and South Union, PA

Apply remote type In-Center locations Connellsville, PA Uniontown, PA

Time type: Full time

Posted on: Posted 3 Days Ago

Job requisition id: R-103404

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients.

Day in the Life of a Front Office Assistant

• Responsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations.

• Maintain a friendly, professional attitude towards patients, offering a “white glove” experience.

• Provide an exceptional experience by guiding new patients through their intake process.

• Collect urine and saliva samples for patient drug screens as needed.

• Maintain daily financial records and reports.

• Coordinate with medical and clinical staff to manage intakes.

• Provide clerical and logistical support.

• Oversee patient accounts and financial responsibilities.

Education and Experience Requirements

• At minimum, a High School Diploma or GED is required.

• Customer Service experience in a fast-paced environment is preferred.

• Experience in healthcare, addiction medicine, or office administration is preferred.

• Lived Addiction experience is a plus.

Hours, Schedule, and Travel

• The primary locations for this position include Connellsville, Mount Pleasant, and South Union, PA. Candidates must be willing to travel between these locations.

• Candidates must have a flexible work schedule including some evenings and weekends.

Position Benefits

• Have a daily impact on many lives.

• Excellent training if you are new to this field.

• Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.

• Community events that promote belonging and education. Includes but is not limited to community cookouts, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.

• Opportunity to save lives every day!

Benefits Package

• Medical, Dental, and Vision Insurance.

• PTO.

• A variety of 401K options including a match program with no vesting period.

• Annual Continuing Education Allowance (in related field).

• Life Insurance.

• Short/Long Term Disability.

• Paid maternity/paternity leave.

• Mental Health day.

• Calm subscription for all employees.