Front Office Assistant - Bradford and Warren, PA

Crossroads Treatment Centers; Bradford (PA); On-site; USD 30,000 - 40,000; Full time

Job summary

Crossroads Treatment Centers is hiring a Front Office Assistant to provide excellent customer service and support clinic operations. This role involves checking in patients, maintaining financial records, and assisting in the intake process. Candidates should possess at least a high school diploma and have customer service experience, preferably in healthcare. Enjoy a rewarding job that makes a daily impact in the community.

Benefits

Medical, Dental, and Vision Insurance

PTO

401K options including a match program

Annual Continuing Education Allowance

Life Insurance

Short/Long Term Disability

Paid maternity/paternity leave

Mental Health day

Calm subscription for all employees

Qualifications

• Customer service experience in a fast-paced environment preferred.
• Experience in healthcare, addiction medicine, office administration preferred.
• Lived addiction experience is a plus.

Responsibilities

• Responsible for providing excellent customer service checking in patients.
• Collect urine and saliva samples for patient drug screens as needed.
• Coordinate with medical and clinical staff to coordinate intakes.

Skills

Customer Service

Attention to Detail

Communication

Education

High School Diploma or GED

Job description

Front Office Assistant - Bradford and Warren, PA page is loaded

Front Office Assistant - Bradford and Warren, PA

Apply remote type In-Center locations Bradford, PA Warren, PA time type Full time posted on Posted Yesterday job requisition id R-103496

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.

Day in the Life of a Front Office Assistant

• Responsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations.

• Maintain friendly, professional attitude towards patients, offer a “white glove” experience.

• Provide an exceptional experience by guiding new patients through their intake process.

• Collect urine and saliva samples for patient drug screens as needed

• Maintains daily financial records and reports

• Coordinates with medical and clinical staff to coordinate intakes

• Provides clerical and logistical support

• Oversees patient accounts and financial responsibilities

Education and Experience requirements:

• At minimum, High School Diploma or GED required.

• Customer Service experience in a fast paced environment preferred.

• Experience in healthcare, addiction medicine, office administration preferred.

• Lived Addiction experience is a plus.

Hours, Schedule, and Travel (if applicable)

It is expected that Front Office Assistants have flexibility to support on weekends and between the hours of 7:30 AM and 6:00PM. Expected hours for this role are 37-40 hours per week.

Position requires local travel between Bradford and Warren, PA.

Position Benefits

• Have a daily impact on many lives.

• Excellent training if you are new to this field.

• Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.

• Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.

• Opportunity to save lives everyday!

Benefits Package

• Medical, Dental, and Vision Insurance

• PTO

• Variety of 401K options including a match program with no vesture period

• Annual Continuing Education Allowance (in related field)

• Life Insurance

• Short/Long Term Disability

• Paid maternity/paternity leave

• Mental Health day

• Calm subscription for all employees

About Us

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Story

Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia.

Our Mission Is Focused:

We exist to improve health equity in order to create superior outcomes.

Our Vision Is Clear:

To provide the most convenient, comprehensive, high-quality care through specialty medical homes.

Our Culture Is Inspiring:

Our culture is based on one simple tenet: we would treat others as we would like to be treated – with respect and empathy. We pride ourselves on how we serve our patients. Our INSPIRE culture sets us apart in how we interact not just with patients, but with our communities and each other on a day-to-day basis.