Front Office Assistant

Gen4 Dental Partners; New York (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading dental practice is seeking a Front Office Assistant to manage patient schedules, verify insurance, and ensure smooth office operations. This full-time role offers work-life balance, generous PTO, and various health benefits, making it ideal for those passionate about patient care.

Benefits

Up to 3 weeks PTO

8 Paid Holidays

401(k) Match

Health Benefits

Employee Assistance Programs

Continuing education

Wellness Perks

Pet Insurance

Qualifications

• Customer service experience required.
• Dental office experience preferred.

Responsibilities

• Build and maintain productive schedules for doctors and hygienists.
• Verify insurance coverage and complete pre-authorizations.
• Assist patients with understanding their treatment plan.

Skills

Customer service

Dental office experience

Job description

6 days ago Be among the first 25 applicants

Company Description

At Wyoming Dental, our top priorities are comfort, convenience, and confidence. You'll be greeted by familiar faces, all of whom have one goal in mind - provide happy, healthy smiles that our patients love! The team at Wyoming Dental possesses years of expertise, practice, and passion providing families and children with unmatched dentistry in Wyoming, MI. We offer patients a wide range of comprehensive services and make smiles brighter and healthier with each service provided. Our team has spent years providing children and families with safe, effective treatments and care. We specialize in a wide range of dental services including general, emergency, cosmetic, and restorative dentistry. With a brand new office and updated equipment, our team is devoted to cultivating long-lasting relationships with every patient.

Job Description

Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best-in-class patient care. By joining our team, you will have:

• Work-Life Balance: (Monday-Thursday 7:30AM-5PM)
• Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!)
• Parental Leave: Up to 3 weeks paid
• 401(k) Match
• Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans
• Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues
• CE & Growth: SPEAR access + continuing education
• Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans
• Pet Insurance: Flexible plans + 24/7 telehealth for your pet

Key Responsibilities

• Build and maintain productive schedules for our doctors and hygienists
• Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
• Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
• Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
• Assist patients with understanding their treatment plan and increase dental case acceptance
• Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
• Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary

Qualifications

• Customer service experience

• Dental office experience (preferred)

Additional Information

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Working Environment & Physical Requirements

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Hospitals and Health Care

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