Front Office Agent (Part-Time/Full-Time) - Monticello, NY

Hyatt Regency Calgary; Town of Bethel (NY); On-site; Full time

Job summary

Hyatt Regency Calgary seeks a motivated Front Office Agent for a unique role in Monticello, NY. You will contribute to creating a luxury guest experience, handling registrations, communication, and fostering a welcoming environment. The role necessitates strong interpersonal skills, a positive demeanor, and offers training in all aspects of the Front Office.

Benefits

Medical, dental, vision, and disability insurance

401k and life insurance

Discounted employee rooms and comp nights

Qualifications

• Must have NYS Driver’s License.
• At least one year of experience as a Front Desk Agent.
• Ability to stand for long periods of time.

Responsibilities

• Responsible for guest registration process.
• Communication of hotel services and promotions.
• Responding to guest inquiries and processing payments.

Skills

Interpersonal skills

Problem resolution skills

Personal presentation

Fluency in English

Education

2 yr college degree or High School Degree or Equivalent

Job description

Front Office Agent (Part-Time/Full-Time) - Monticello, NY

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Front Office Agent (Part-Time/Full-Time) - Monticello, NY

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Summary

Set in the luxurious Adirondack-style Main Lodge of The Chatwal Lodge, Catskills, our Front Office Agent is responsible for partnering with our Director of Operations to create a luxury guest experience.

Organization- The Chatwal Lodge

Summary

Set in the luxurious Adirondack-style Main Lodge of The Chatwal Lodge, Catskills, our Front Office Agent is responsible for partnering with our Director of Operations to create a luxury guest experience.

As a boutique, luxury property with 14 keys, the front office team at The Chatwal Lodge is a tight-knit and dynamic group and utilizes team-style service each day. Candidates will be expected to participate in all areas of Front Office. Interested applicants enthusiastic to learn should not be deterred; training in all areas of the Front Office department will be provided to the benefit of expanding your skillset and elevating the service we are able to provide our guests.

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Starting pay is $19 per hour.

Centrally Located To The Following Areas

• Orange County, NY is located 40 minutes away.
• Pike County, PA is located 40 minutes away.
• Wayne, PA is located 40 minutes away.
• Beach Lake, PA is located 25 minutes away.
• Monticello, NY 15-20 minutes away.
  
  

Benefits

As a full-time colleague, Hyatt offers a competitive benefits package inclusive of medical, dental, vision, disability, 401k and life insurance. As a Hyatt colleague you will enjoy travel perks with our organization such as discounted employee rooms and comp nights at participating hotels.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• Must have a 2 yr college degree; High School Degree or Equivalent
• Must have NYS Driver’s License
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
• At least one year of experience as a Front Desk Agent
• Have excellent personal presentation and interpersonal skills.
• Display a positive and cheerful demeanor along with a caring personality
• Must possess problem resolution skills.
• Fluency in reading, writing and spoken English
• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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