Front Office Agent - Night Audit (overnight) (Part Time)

Hyatt Hotels Corporation; Park City (UT); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a leading hospitality company as a Front Office Night Audit Agent at the Grand Hyatt Deer Valley in Park City, Utah. This part-time overnight role focuses on guest satisfaction and requires excellent communication and organizational skills. Enjoy a range of benefits including discounted room rates, insurance, and training opportunities. Ideal candidates will have experience in hotel front desk operations and a desire to create memorable guest experiences.

Benefits

Free and discounted room rates

Medical, Dental, and Vision insurance

401K with company match

Free employee meals

Paid time off

Employee stock purchase plan

Discounted ski passes

Training and career development opportunities

Qualifications

• 1-2 years of previous front desk or night audit experience preferred.
• Ability to stand, walk, and lift moderate weights for entire shifts.

Responsibilities

• Responsible for guest registration and processing payments.
• Communicating hotel services and responding to guest inquiries.

Skills

Communication

Decision-Making

Organization

Job description

Introduction

Join the Hyatt team as a Front Office Night Audit Agent at the luxurious Grand Hyatt Deer Valley in Park City, Utah. This part-time overnight role offers a unique opportunity to be the face of Hyatt, ensuring guest satisfaction during the night shift.

About the Hotel

The Grand Hyatt Deer Valley is located in the renowned Deer Valley ski resort, approximately 40 minutes from Salt Lake City International Airport. It features 436 luxury accommodations, extensive conference and retail spaces, multiple dining options, and amenities like pools, whirlpools, and a kids club.

Role Summary

The Night Audit Agent is responsible for guest registration, communicating hotel services, processing payments, and responding to guest inquiries. This role provides a visible, guest-facing position that directly impacts guest experience. Previous experience in hotel front desk operations is preferred.

Benefits of Working at Hyatt

• Free and discounted room rates for employees, friends, and family
• Medical, Dental, and Vision insurance (after 30 days)
• 401K with company match
• Free employee meals
• Paid time off
• Employee stock purchase plan
• Discounted ski passes
• Training and career development opportunities

*Applicable for full-time, year-round positions.

Equal Opportunity Employment

Hyatt is committed to diversity and inclusion. All qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Please note: We do not sponsor work visas for this position.

Qualifications

• Desire to exceed guest expectations and create memorable experiences
• Excellent communication skills
• Ability to stand, walk, and lift moderate weights for entire shifts
• Quick decision-making skills
• Previous front desk or night audit experience (1-2 years preferred)
• Computer proficiency
• Detail-oriented and organized
• Flexible schedule including weekends and holidays