Front Office Administrator (Temporary)

Allcareers; Glendale (CA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company matching

Paid holidays

Life insurance

Disability insurance

Tuition reimbursement

Referral bonuses

Job summary

Cortica is seeking an Operations Administrator for a temporary 3–6 month assignment to support clinic operations and patient flow. You will represent the clinic at the front desk, handle check-in/check-out, collect copays, and assist with scheduling and documentation with strong communication and organizational skills.

In this fast-growing healthcare company, you will work closely with the Site Operations Manager to maintain a smooth, safe, and welcoming environment for patients and families,

Qualifications

• High school diploma or equivalent required.
• 1+ years of office experience, preferably in healthcare.
• Strong communication and interpersonal skills.
• Excellent organizational abilities and attention to detail.
• Ability to work with a team and handle frontline clinic operations.

Responsibilities

• Support site operations including open/close procedures.
• Manage front desk tasks and greet families and clients.
• Coordinate with schedulers to address scheduling issues and EMR errors.
• Assist with inventory, supplies, and facility maintenance.
• Collect copays and support appointment scheduling and check-in/out.
• Ensure a clean, safe, and organized treatment environment.

Skills

Office experience

Healthcare experience

Communication

Organizational skills

Leadership

Education

High School Diploma or equivalent

Job description

Cortica is looking for an Operations Administrator to join its growing team! This position is temporary, ranging from 3 to 6 months, with the potential to extend.

As the Operations Administrator, you will represent Cortica as patients and families enter the clinic. In our fast-growing company, your role involves daily operational tasks crucial for clinic support, requiring excellent communication, organization, and leadership skills. Your compassion, attention to detail, and dedication to making a difference will contribute to successful outcomes.

Cortica is a rapidly growing healthcare company pioneering the most effective treatment methods for children with neurodevelopmental differences. Our mission is to design and deliver life-changing care - one child, one family, one community at a time. Ultimately, we envision a world that cultivates the full potential of every child. At Cortica, every team member is instrumental in helping us achieve our mission!

Our culture and values guide how we work and treat one another. Cortica celebrates diversity and fosters an inclusive environment, seeking ideas and opinions from everyone on the team. We safeguard equal rights and respect for all individuals, regardless of race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry, veteran status or other applicable, legally protected characteristics. All Cortica employment decisions are made based on an individual's qualifications and ability to successfully perform the job responsibilities.

What will you do?

• Support site operations including but not limited to open/close procedures
• facility maintenance
• inventory, equipment, and furniture management
• Complete administrative tasks such as greeting families and clients
• client check- in/check-out
• collecting copays
• assisting with appointment scheduling
• document management
• Interface with facility vendors and monitor inventory for necessary supplies
• Oversee clerical procedures at the front desk
• handle communication effectively
• Work closely with the Site Operations Manager and schedulers to identify and correct problems relating to same-day scheduling backfills, cancellations, scheduling conflicts, and EMR errors/fixes
• Assist with onboarding of new hires and orientation
• Appropriately communicate and elevate issues to authority
• Prepare and sanitize treatment rooms
• maintain cleanliness
• provide therapist support as needed during treatment and/or transitions
• Ensure a safe working environment including removal of safety hazards and following clinic safety protocols
• Cross-train with other roles to ensure coverage of clinic operations

We'd love to hear from you if:

• You hold a high school diploma or equivalent
• You have 1+ years of office experience, preferably in healthcare

Your Compensation & Benefits

Cortica cares deeply about the well-being of each member of our team, and we have created a passionate, caring, and growth-minded culture that helps teammates thrive!

The base pay range for this opening is $21.48 to $26.84.

• medical, dental, and vision insurance
• 401(k) plan with company matching and rapid vesting
• paid holidays and wellness days
• life insurance
• disability insurance options
• tuition reimbursements for professional development and continuing education
• referral bonuses

EOE.

This posting is not meant to be an exhaustive list of the role and its duties. Please review the job description in the following link: https://bit.ly/3PWcxUW

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