Front of the House

Gideon's Bakehouse; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Gideon's Bakehouse is seeking a Front of House team member in Kentucky to deliver warm, friendly customer service while maintaining a clean and efficient shop. The role requires standing for long periods and open availability most days, including weekends, with a focus on delivering a positive guest experience.

Applicants should be reliable, punctual, and able to work well in a small team. Prior cash handling and basic math skills will help in handling orders and payments accurately.

Qualifications

• Customer service experience preferred.
• Cash handling experience preferred.
• Open availability 4 days a week incl weekends.
• Must be able to stand for long periods.

Skills

Customer Service

Cash Handling

Job description

• Quality and consistency are of the highest priority to us. You must have a good work ethic and take pride in the product you are helping to produce. Attention to detail is a must.
• Dependability is important. We’re a small business with a small crew and want a team that respects one another and strives to keep the workload balanced. Reliable transportation is required.
• We’re a positive workplace. Good energy. Good attitudes. Laughter makes better baked goods and creates the best customer experiences.
• Keep it clean! Personal hygiene is important including hair pulled back and a neat, clean appearance. In addition to personal hygiene, we like to begin and end our days in a spotless shop and kitchen.

• Quality and consistency are of the highest priority to us. You must have a good work ethic and take pride in the product you are helping to produce. Attention to detail is a must.
• Dependability is important. We’re a small business with a small crew and want a team that respects one another and strives to keep the workload balanced. Reliable transportation is required.
• We’re a positive workplace. Good energy. Good attitudes. Laughter makes better baked goods and creates the best customer experiences.
• Keep it clean! Personal hygiene is important including hair pulled back and a neat, clean appearance. In addition to personal hygiene, we like to begin and end our days in a spotless shop and kitchen.

Front of House

Applicants must be 18 years of age and must have open availability at least 4 days a week, including Saturday and Sunday. We are open 365 Days a Year so availability over the holidays is a must!

• Quality and consistency are of the highest priority to us. You must have a good work ethic and take pride in the product you are selling.
• Dependability is important. We want a team that respects one another and strives to keep the workload balanced.
• Please keep it clean! We like to begin and end our days in a spotless workspace.
• Customer experience! Our Front of House team is the face of Gideon’s, so your personality should reflect someone that knows how to create a good interaction for our customers.

REQUIREMENTS

Physical Demands:The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be exposed to all forms of foods and flavorings, including nuts and spices. Employees are frequently required to stand and bend for extended periods; walk; sit; use hands to finger, handle, or feel with or without gloves; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee may sometimes be required to lift up to 60 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Experience:Customer Service and Cash Handling Experience a plus!

Availability:Must have open availability at least 4 days a week, including Saturdays and Sundays. We are closed major holidays, but availability in the days leading up to the holiday is a must.

Reasoning Ability:Identify problems, gather relevant data, and note possible causes of the issues related to customer service issues. Evaluate relevant information, recognize alternatives, and reach conclusions based on evidence. Take action beyond what is necessarily called for. Perform under pressure and/or opposition. Follow and respect company policies and procedures.

Personal Skills:Possess excellent communication skills with co-workers and management. Establish and meet goals, budget time, and set priorities to achieve desired objectives.

Language Ability:Ability to speak and understand English, listen effectively, and respond clearly and directly. Bi-Lingual or Multi-Lingual a plus!

Math Ability:Perform basic calculations with speed and accuracy and identify and correct errors.