Front of House Team Member - PM/Closing

Chick-fil-A; Wheeling Township (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible scheduling

Sundays off

Scholarship opportunities

Competitive pay

Learning from Operators

Job summary

Chick-fil-A Mount Prospect is seeking Team Members to help deliver a top-notch dining experience in a fast-paced, guest-focused environment. You will greet guests, take orders, and work with teammates to ensure fast, accurate service and a friendly atmosphere.

This role emphasizes reliability, flexibility, and strong teamwork. You’ll be part of a locally owned Chick-fil-A operation offering Sundays off, flexible scheduling, scholarship opportunities, and opportunities for personal growth as you

Qualifications

• Customer service experience preferred
• Ability to stand for long periods
• Must be available Fridays and Saturdays
• Sundays off not allowed for this requirement

Responsibilities

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Skills

Customer service oriented

Strong interpersonal skills

Cheerful attitude

Multi-tasking

Reliability

Flexible schedule

Communication

Job description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay
• Sundays off

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi‑task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 5-50 lbs on a regular basis
• Have the ability to stand for long periods of time
• Must be available Fridays and Saturdays unless a request off is approved
• Must be available a minimum of 20 hours per week

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Location: Mount Prospect 950 N Elmhurst Rd, Mt Prospect, IL 60056, USA

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people‑focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.