Front of House Team Member

Chick-fil-A; Mount Airy (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible scheduling

Scholarship opportunities

Competitive pay

Growth and development

Job summary

Chick-fil-A in the United States is hiring Team Members to deliver exceptional dining experiences with a friendly, guest-focused approach. You’ll join an independent Operator-owned restaurant and help uphold Chick-fil-A’s signature service and values.

Roles include front-of-house duties and teamwork in a fast-paced setting; Sundays are typically closed, with opportunities for development and scholarships. Competitive hourly pay and growth potential are highlighted in this role.

Qualifications

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule

Responsibilities

• Smile and greet guests warmly
• Maintain eye contact and communicate clearly
• Provide enthusiastic service
• Build emotional connections with guests
• Follow restaurant vision and values
• Multitask quickly and thoroughly
• Be dependable and work well with others
• Stand for long periods and be on your feet

Skills

Customer service

Interpersonal skills

Detail-oriented

Multitasking

Team player

Job description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team‑oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick‑fil‑A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail‑oriented
• Able to multi‑task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 40 lbs on a regular basis
• Have the ability to stand for long periods of time

Most Chick‑fil‑A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick‑fil‑A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people‑focused environment. Most Chick‑fil‑A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.