Front-of-House Team Member — Flexible Hours + Tips

Urban Plates; Pasadena (CA); On-site; USD 51,729,000 - 64,251,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision

401k

Meal discount

Paid sick time

Job summary

Urban Plates Hospitality Team Member (FOH) in Pasadena, CA delivers superior guest service and processes transactions for payment. The role maintains clean front-of-house areas and guides Guests through the service line, while promoting beverages and pastries.

The position offers tips in addition to hourly pay, with growth opportunities and company training to develop leadership and guest-engagement skills.

Qualifications

• Customer-focused service with guest-first mindset.
• Ability to process transactions accurately at the point of sale.
• Willingness to learn and assist with cross-training.

Responsibilities

• Deliver superior guest service while processing payments.
• Maintain front-of-house areas, dining area, patios and restrooms.
• Suggest beverages and pastries and guide Guests through the service line.
• Support cross-training and teamwork to ensure smooth operations.
• Upsell opportunities and friendly interactions to enhance experience.

Skills

Guest service

Transaction processing

Cash handling

Suggestive selling

Job description

Urban Plates Hospitality Team Member (FOH) in Pasadena, CA delivers superior guest service and processes transactions for payment. The role maintains clean front-of-house areas and guides Guests through the service line, while promoting beverages and pastries.

The position offers tips in addition to hourly pay, with growth opportunities and company training to develop leadership and guest-engagement skills.