Front of House Team Member - Charlotte - Stonecrest

Firebirds; Charlotte (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

Firebirds is seeking passionate Front of House team members in Charlotte, NC, eager to deliver exceptional guest experiences. This role offers flexible schedules, competitive pay, extensive training, and opportunities for career advancement in a welcoming team environment.

Benefits

Flexible schedules

Medical benefits for eligible team members

Discounted meals

Opportunities for advancement

Qualifications

• Must be 18+ for Front of House positions.
• Ability to work on feet for 8 hours or more.
• Reliable transportation required.

Responsibilities

• Provide fast, efficient service.
• Ensure proper hygiene and safety practices.
• Complete closing and cleaning checklists.

Skills

Communication skills

Guest-oriented mindset

Attention to cleanliness

Job description

Our Front of House Team is made up of Servers, Bartenders, Hosts and To-Go Servers all working together creating extraordinary experiences for the guests from the moment they arrive through our doors until the moment they walk out of our doors. Front of House Team Members at Firebirds are focused on making the guests feel welcomed and important with first class service, handcrafted cocktails, and genuine hospitality.

What you can expect from us :

Our team members are the most important stakeholder here at Firebirds Wood Fired Grill and such an important part of our brand. We ensure that our front of house team members receive extensive training and development, are continuously set up for success, and feel welcomed in our Firebirds family! Never worked in a restaurant before but have a passion for learning more? It will be our pleasure to start you in a role where you can train and develop skillsets to become a hospitality expert!

What we expect of you :

• Fast, efficient and able to produce a quality product in a timely manner
• Equipped with proper hygiene and uniform standards
• Practices good safety habits when using equipment and handling food
• Be Neat, Clean, and Organized
• Completes closing & weekly cleaning checklists
• Comfortable working with a team in a fast-paced kitchen environment

What's in it for you :

• Flexible schedules! Time-off on holidays- closed on Christmas and Thanksgiving Day; early closure on Christmas Eve!
• Competitive hourly wage
• New store openings- we are growing and with growth comes opportunities for advancement!
• Extensive training and development- we focus on building your knowledge during training and it doesn't stop therecontinued education is a focus to make sure our team members are experts in their positions.
• Benefits for eligible team members-medical and paid time-off!
• Team member motivation- discounted meals, exhilarating contests, and thrilling prizes!

Qualifications :

• Excellent written and oral communication skills
• Ability to perform simple mathematical calculations
• Ability to work on your feet for 8 hours or more a day
• Ability to bend, kneel, and lift items frequently weighing up to 25 pounds
• Ability to be patient and have a guest-oriented mindset
• Ability to maintain positive working relationships with all team members
• Attention to cleanliness and safety procedures
• Must have reliable transportation
• 18+ age requirements for FOH positions

You may also apply in person at your local Firebirds Wood Fired Grill Monday through Friday between 2 pm and 4 pm!

Firebirds is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.

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