Front of House Team Member - Charlotte - Northlake

Firebirds Restaurants; Charlotte (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

Firebirds Restaurants is seeking Front of House Team Members to provide exceptional service and create amazing guest experiences. The role emphasizes training and development, teamwork, and maintaining high standards of cleanliness and safety. Team members can expect flexible schedules, competitive pay, and opportunities for advancement in this growing establishment.

Benefits

Flexible schedules

Competitive hourly wage

Extensive training and development

Medical benefits for eligible team members

Discounted meals

Qualifications

• Excellent written and oral communication skills.
• Ability to work on your feet for 8 hours or more a day.
• Attention to cleanliness and safety procedures.

Responsibilities

• Fast, efficient production of quality products.
• Maintain hygiene and safety standards.
• Work comfortably in a fast-paced kitchen environment.

Skills

Communication

Teamwork

Safety procedures

Guest-oriented mindset

Attention to cleanliness

Job description

Our Front of House Team is made up of Servers, Bartenders, Hosts and To-Go Servers all working together creating extraordinary experiences for the guests from the moment they arrive through our doors until the moment they walk out of our doors. Front of House Team Members at Firebirds are focused on making the guests feel welcomed and important with first class service, handcrafted cocktails, and genuine hospitality.

What you can expect from us :

Our team members are the most important stakeholder here at Firebirds Wood Fired Grill and such an important part of our brand. We ensure that our front of house team members receive extensive training and development, are continuously set up for success, and feel welcomed in our Firebirds family! Never worked in a restaurant after but have a passion for learning more? It will be our pleasure to start you in a role where you can train and develop skillsets to become a hospitality expert!

What we expect of you :

• Fast, efficient and able to produce a quality product in a timely manner
• Equipped with proper hygiene and uniform standards
• Practices good safety habits when using equipment and handling food
• Be Neat, Clean, and Organized
• Completes closing & weekly cleaning checklists
• Comfortable working with a team in a fast-paced kitchen environment

What’s in it for you :

• Flexible schedules! Time-off on holidays— closed on Christmas and Thanksgiving Day; early closure on Christmas Eve!
• Competitive hourly wage
• New store openings— we are growing and with growth comes opportunities for advancement!
• Extensive training and development— we focus on building your knowledge during training and it doesn't stop there continued education is a focus to make sure our team members are experts in their positions.
• Benefits for eligible team members—medical and paid time-off!
• Team member motivation— discounted meals, exhilarating contests, and thrilling prizes!

Qualifications :

• Excellent written and oral communication skills
• Ability to perform simple mathematical calculations
• Ability to work on your feet for 8 hours or more a day
• Ability to bend, kneel, and lift items frequently weighing up to 25 pounds
• Ability to be patient and have a guest-oriented mindset
• Ability to maintain positive working relationships with all team members
• Attention to cleanliness and safety procedures
• Must have reliable transportation
• 18+ age requirements for FOH positions

You may also apply in person at your local Firebirds Wood Fired Grill Monday through Friday between 2 pm and 4 pm!

Firebirds is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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