Front of House Team Member

Chick-fil-A; Town of Brookfield (WI); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Closed on Sundays

50% employee meal discount

401(k) eligibility after 1 year

Paid time off for full-time employees/

Subsidized health, dental, and vision

Paid training

Access $2,500 in college scholarships

Professional and fun work environment

Intentional growth and development

Job summary

Chick-fil-A in Wisconsin is seeking friendly Cashiers to greet guests, take accurate orders, handle transactions, and ensure a caring, fast-paced dining experience. You’ll use the POS system, collaborate with kitchen and front-of-house teams, and uphold Chick-fil-A’s culture and standards. Full-Time and Part-Time opportunities are available.

Shifts include daytime and evenings; Sundays are closed. Benefits include 401(k) eligibility after 1 year, PTO after 1 year for FT, health/dental/vision for

Responsibilities

• Greet guests with a positive attitude and genuine hospitality
• Take guest orders accurately using the POS system
• Handle cash, card, mobile, and gift card transactions properly
• Answer guest questions about menu items, promotions, and restaurant information
• Communicate clearly with kitchen, drive-thru, and front-of-house team members
• Maintain speed and accuracy during busy meal periods
• Keep the front counter, dining room, and guest areas clean and organized
• Restock supplies and support the team throughout the shift
• Resolve guest concerns with care and professionalism
• Uphold Chick-fil-A’s culture, values, standards, policies, and dress code
• Support restaurant operations and other duties as assigned
• Work outside for up to 3 hours at a time

Job description

At Chick-fil-A, our Cashiers play a key role in creating a welcoming experience for every guest. They are responsible for greeting guests, taking orders accurately, handling payments, and helping ensure each guest feels cared for from the moment they arrive. They do this through clear communication, genuine hospitality, speed, accuracy, and teamwork. This role is ideal for someone who is friendly, dependable, detail-oriented, and enjoys serving people in a fast-paced environment.

Schedule and Hours

• Full-Time and Part-Time opportunities available
• Monday - Saturday availability
• Daytime, evening, and Saturday availability may be needed

Benefits Included

• Closed on Sundays
• 50% employee meal discount
• 401(k) eligibility for employees over 21 after 1 year
• Paid time off for full-time employees after 1 year
• Subsidized health, dental, and vision insurance for eligible employees
• Paid training
• Access $2,500 in college scholarships per year
• Professional and fun work environment
• Intentional growth and development to help you reach your professional goals

Responsibilities include:

• Greet guests with a positive attitude and genuine hospitality
• Take guest orders accurately using the point-of-sale system
• Handle cash, card, mobile, and gift card transactions properly
• Answer guest questions about menu items, promotions, and restaurant information
• Communicate clearly with kitchen, drive-thru, and front-of-house team members
• Maintain speed and accuracy during busy meal periods
• Keep the front counter, dining room, and guest areas clean and organized
• Restock supplies and support the team throughout the shift
• Resolve guest concerns with care and professionalism
• Uphold Chick-fil-A’s culture, values, standards, policies, and dress code
• Support restaurant operations and other duties as assigned
• Work outside for up to 3 hours at a time

Qualifications:

Shows Up — Reliable, consistent, professional, and ready to serve guests well.

Hustles — Works with urgency, stays focused, and keeps the guest experience moving.

Takes Ownership — Takes responsibility for order accuracy, cleanliness, communication, and guest care.

Pursues Progress — Looks for ways to improve hospitality, speed, accuracy, and teamwork.

Has Self Discipline — Follows procedures, handles payments responsibly, composed under pressure.

Lovingly Serves — Has a positive attitude and cares about making every guest feel valued.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.