Front of House Team Member

Chick-fil-A; Fairview Heights (IL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Scholarship opportunities

Competitive pay

Learning from operators and leaders

Growth and development

Job summary

Chick-fil-A in Fairview Heights is hiring Team Members to deliver signature Chick-fil-A service in a fast‑paced environment. The role emphasizes guest connections, a positive attitude, and adherence to brand standards.

Positions include full‑time and part‑time shifts with Sundays closed. You’ll gain growth opportunities, scholarship support, and a supportive leadership team while contributing to a fun, people‑centered workplace.

Qualifications

• Consistency and reliability.
• Cheerful and positive attitude.
• Loves serving and helping others.
• Customer service oriented.
• Strong interpersonal skills.
• Detail‑oriented.
• Able to multi‑task.
• Works well independently and in a team environment.
• Be willing and able to work a flexible schedule.
• Have the ability to lift and carry 50+ lbs on a regular basis.
• Have the ability to stand for long periods of time.
• Must be available Saturdays as it is our busiest day.

Responsibilities

• Provide frontline hospitality and a positive dining experience.
• Smile, speak enthusiastically, and create eye contact with guests.
• Be a team player, adaptable and dependable.
• Follow Chick‑fil‑A rules and dress code at all times.
• Engage with guests and colleagues to support the restaurant's vision and values.

Skills

Reliability

Customer service

Interpersonal skills

Multi-tasking

Teamwork

Flexible scheduling

Lifting ability

Stamina for standing

Saturday availability

Job description

Must be available to work Saturdays

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Those afraid of challenge or failure need not apply

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail‑oriented
• Able to multi‑task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 50+ lbs on a regular basis
• Have the ability to stand for long periods of time
• Must be available Saturdays as it is our busiest day. Those without Saturday availability will not be considered

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.