Front of House Team Member

Chick-fil-A; Detroit (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Fun environment

Flexible scheduling

Growth and development

Learning from Operators

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A Mack Ave is seeking Front of House Team Members in Detroit to join a people-focused operation renowned for strong values and growth opportunities.

Responsibilities include greeting guests, maintaining eye contact, and delivering an enthusiastic, courteous experience while multitasking in a fast-paced setting. The role emphasizes teamwork, adaptability, and adherence to brand standards.

Qualifications

• Consistency and reliability.
• Cheerful and positive attitude.
• Loves serving and helping others.
• Customer service oriented.
• Strong interpersonal skills.
• Detail-oriented.
• Able to multitask.
• Works well independently and in a team environment.
• Be willing and able to work a flexible schedule.
• Have the ability to lift and carry 30-50 lbs on a regular basis.
• Have the ability to stand for long periods of time.

Responsibilities

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Skills

Consistency and reliability

Cheerful and positive attitude

Loves serving and helping others

Customer service oriented

Strong interpersonal skills

Detail-oriented

Able to multitask

Works well independently and in a team

Flexible schedule

Lift 30-50 lbs

Stand for long periods

Job description

Working at a Chick-fil-A® restaurant is more than a job – it’s a great opportunity for personal growth and leadership development in a supportive and caring environment. Chick-fil-A Mack Ave is locally owned and operated by Manda Taylor.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multitask
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 30-50 lbs on a regular basis
• Have the ability to stand for long periods of time

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.