Front of House Team Member

Workstream; Boston (MA); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Learning from Operators

Growth opportunities

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A in Boston is hiring a Front of House Team Member to deliver a great dining experience for every guest. You will greet customers, take orders, and help keep the dining area welcoming and clean.

As part of an independent Operator's team, you will work with a friendly crew, learn leadership development, and grow through on-the-job training and scholarship opportunities. The role offers a mix of full-time and part-time shifts with a commitment to service, teamwork, and a positive,

Qualifications

• Customer service oriented
• Cheerful and positive attitude
• Loves serving and helping others
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 20-30 lbs
• Have the ability to stand for long periods of time

Responsibilities

• Smile and greet guests warmly
• Create and maintain eye contact with guests
• Speak enthusiastically to guests
• Make emotional connections with guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Skills

Customer service

Teamwork

Flexible scheduling

Job description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 20-30 lbs on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.