Front of House Team Member

ZippyApp - Recruitment Marketing; Charlotte (NC); On-site; USD 24,000 - 36,000; Full time

Job summary

ZippyApp - Recruitment Marketing is seeking a Restaurant Team Member for front-of-house support. You will interact with guests, provide fast, friendly, and accurate service, and contribute to a welcoming dining environment.

The role emphasizes consistency, reliability, and a cheerful, positive attitude while working with a team to deliver quality hospitality experiences.

Qualifications

• Consistency and reliability as core traits for front-of-house roles.
• Cheerful, positive attitude essential for guest interactions.
• Values teamwork to deliver smooth service.
• Enjoy serving others and helping guests have a great experience.
• Maintain a friendly demeanor with a smile.
• Maintain eye contact to engage guests.
• Speak enthusiastically to create a welcoming atmosphere.
• Build emotional connections with guests to enhance satisfaction.

Responsibilities

• Provide quick, friendly, and accurate service to guests.
• Interact with guests to ensure a positive dining experience; answer questions as needed.
• Maintain eye contact and smile to convey warmth and professionalism.

Skills

Consistency and Reliability

Cheerful and Positive Attitude

Teamwork

Serving and Helping Others

Smile

Eye Contact

Speak Enthusiastically

Guest Connection

Job description

Our Restaurant Team Member - cashiers are the face of our company and are the first step in providing quality service and hospitality to our guests. The Front of House Team Member's responsibility is to continually interface with guests to provide quick, friendly, and accurate service. Job opportunities as Customer Service/FOH Team Member are generally offered as full time or part time restaurant job. Prior customer service, cashier, or restaurant crew member, team member experience is not required but is preferred.

Requirements/Responsibilities

Restaurant Team Member - FOH Team Member, Customer Service Requirements & Responsibilities

• Consistency and Reliability
• Cheerful and Positive Attitude
• Values Teamwork
• Loves Serving and Helping Others
• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests

Applicants will also be expected to work on their feet for several hours at a time.