Front of House Team Member

Chick-fil-A; Bel Air (MD); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Closed on Sundays

Scholarship opportunities

Learning from Operators and Leaders

Competitive pay

Job summary

Chick-fil-A is seeking a Front of House Team Member to provide exceptional dining experiences in a guest-focused environment. You will greet guests, maintain eye contact, speak enthusiastically, and build emotional connections while upholding the restaurant's values.

We offer a fun, family-friendly atmosphere, flexible scheduling (and Sundays closed), opportunities for growth, and competitive pay. Training is provided by experienced Operators and leaders to help you achieve professional goals.

Qualifications

• Consistency and reliability expected.
• Cheerful and positive attitude required.
• Loves serving customers and helping others.
• Strong interpersonal and communication skills.
• Ability to multitask and work well in a team.

Responsibilities

• Smile and greet guests.
• Create and maintain eye contact.
• Speak enthusiastically with guests.
• Make emotional connections with guests.
• Honor and follow the restaurant's vision and values.
• Multitask quickly and thoroughly.
• Be team-oriented, adaptable, dependable, with a strong work ethic.
• Stand for extended periods and be on your feet for hours.
• Communicate effectively with guests and team members.
• Adhere to Chick-fil-A rules and dress code.
• Other duties as assigned

Skills

Customer service

Teamwork

Reliability

Multitasking

Stamina

Attention to detail

Flexibility

Independence

Communication

Work ethic

Job description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 5-40 pounds on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.