Front of House Team Member

Chick-fil-A; Lebanon (Lebanon County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Learning from leaders

Growth and development

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A Lebanon is seeking Team Members to provide an exceptional dining experience in a friendly, guest-focused environment. Team Members work directly with independent Owner/Operators to deliver signature Chick-fil-A service and food.

Responsibilities include smiling, maintaining eye contact, speaking enthusiastically, and creating emotional connections with guests while upholding the restaurant's values and dress code. Flexible scheduling and growth opportunities are offered.

Qualifications

• Consistency and reliability are essential.
• Cheerful and positive attitude is important.
• Customer service oriented mindset is required.
• Strong interpersonal skills help in guest interactions.
• Detail-oriented approach is needed for accuracy.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Smile and greet guests warmly.
• Maintain eye contact with guests.
• Speak enthusiastically and clearly.
• Make emotional connections with guests.
• Honor and follow the restaurant vision and values.
• Multitask quickly while remaining thorough.
• Be a team player, adaptable and dependable.
• Stand and be on your feet for several hours.
• Communicate effectively with guests and Team Members.
• Adhere to Chick-fil-A rules and dress code.

Skills

Consistency and reliability

Cheerful attitude

Customer service oriented

Strong interpersonal skills

Detail-oriented

Multi-tasking

Job description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 20-50 lbs on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job - it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.