Front of House Team Lead — Elevate Guest Experience

Roost; Kentucky; On-site; USD 35,000 - 45,000; Full time

Job summary

A dynamic restaurant chain in Kentucky is seeking a Team Lead Front of House to oversee operations and ensure outstanding guest experiences. The ideal candidate has strong leadership skills, previous supervisory experience, and a passion for hospitality. This role involves training team members, monitoring service flow, and managing customer inquiries. A fast-paced restaurant environment requires the ability to prioritize tasks effectively and deliver exceptional service.

Qualifications

• Previous experience in a supervisory or leadership role in the restaurant industry is preferred.
• Genuine desire to delight guests in a fast-paced restaurant environment.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Lead, mentor, and train front-of-house team members to provide exceptional guest service.
• Monitor dining area and service flow, ensuring high standards of cleanliness, organization, and efficiency.
• Handle customer inquiries and resolve any issues or complaints in a professional manner.
• Collaborate with kitchen team members to ensure timely service and quality food delivery.

Skills

Exceptional guest service skills

Strong leadership skills

Excellent communication skills

Problem-solving ability

Job description

A dynamic restaurant chain in Kentucky is seeking a Team Lead Front of House to oversee operations and ensure outstanding guest experiences. The ideal candidate has strong leadership skills, previous supervisory experience, and a passion for hospitality. This role involves training team members, monitoring service flow, and managing customer inquiries. A fast-paced restaurant environment requires the ability to prioritize tasks effectively and deliver exceptional service.