Front of House Support Staff Winter 2026/2027

Saddleback Gear Company; Maine; On-site; USD 21,000 - 28,000; Full time

Job summary

Saddleback Gear Company in Rangeley, ME is seeking a Front of House Support Staff for the 2026/2027 ski season. This full-time seasonal role covers restaurant and Café front-of-house duties, with hosts, bussers, and cashiers rotating across stations.

Interviews begin mid-late summer with tentative start early December. The role emphasizes friendly, guest-oriented service, cash handling, POS operation, and teamwork to ensure an exceptional guest experience.

Qualifications

• Greet and engage patrons with professional, friendly service.
• Manage multiple tasks across hosts, bussers, and cashiers.
• Handle cash and perform basic math accurately.
• Be comfortable with a POS system and taking orders.
• Work well in a team with a positive attitude.

Responsibilities

• Greet patrons and guide them to tables.
• Maintain upbeat attitude throughout shifts.
• Convey daily specials to guests.
• Assign seating after guests are seated.
• Take To-Go orders and relay to kitchen.
• Balance cash drawers and process payments.
• Perform opening and closing duties.
• Ensure sanitation and safety policies are followed.

Skills

Customer service

Communication

Cash handling

POS system

Teamwork

Interpersonal skills

Attention to detail

Mathematical skills

Problem solving

Tools

POS system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front of House Support Staff

Full Time Seasonal Rangeley, ME, US

30+ days ago Requisition ID: 1130

This role is for the 2026/2027 Ski Season. Interviews will begin mid-late summer. This has a tentative start date around the first week in December.

The role of Front of House Support Staff encompasses front-of-house duties in the restaurant and Café and can pivot from task to task or station to station, as needed. Common roles include Host, Busser, and Cashier.

This is a great opportunity to experience different roles in the food and beverage industry. Saddleback’s food and beverage team delivers top-notch customer service to our guests! Our front-of-house staff is friendly, professional, outgoing, and customer-oriented, so bring your best smile and a positive attitude. The Support Staff job is a front-of-the-house, directly guest-facing, hands-on position. Hosts, bussers, and cashiers meet and greet guests and provide them with top-notch customer service from start to finish of the guest experience.

Duties include, but are not limited to:

• Greet patrons as they arrive and guide them to their tables.
• Maintain an upbeat attitude all day.
• Learn daily specials to convey them to patrons.
• Quickly assigns a wait staff to patrons after they have been seated.
• Maintain and consult a seating chart. Field customer complaints and inquiries.
• Perform opening and closing duties.
• Take To-Go orders and give them to the kitchen.
• Offer timely assistance to customers to ensure that all present needs are met such as necessary utensils, drinks, napkins, etc.
• Take orders from the kitchen to customers, ensuring that all food is delivered to the correct table and that the food is prepared correctly.
• Protect establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
• Respond to additional patron requirements by inquiring of needs and observing dining process.
• Collect plates and clear the table as customers finish their meals.
• Ensure that patrons receive their bills in a timely manner and that all orders are properly listed and priced.
• Process payments, operate the POS register, and return receipts to customers.
• Assist with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
• Handle cash, credit cards, and other methods of payment.
• Balance cash drawers and make daily deposits. Required Skills and Abilities:
• Greet and establish rapport with patrons using interpersonal communication skills.
• Use seating chart forms to keep track of available and occupied tables.
• Professional, attentive, and detail orientated.
• General math and computer skills.
• Work well in a team.
• Able to handle and deal with cash.
• Great communication skills with customers.
• Positive attitude and desire to help customers.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations.