Front of House Supervisor: UNC Chase Dining Hall - UNC - Chase Dining

Aramark; Chapel Hill (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company is seeking a Front of House Supervisor at their UNC Chase Dining Hall. The role involves ensuring high customer service standards, managing staff efficiency, and controlling operational costs. Ideal candidates will have relevant experience and certifications. Join a team that values service and personal growth.

Qualifications

• 3-5 years of relevant experience required.
• Current certifications as needed.

Responsibilities

• Control labor costs by supervising daily staffing levels.
• Maintain control of production costs and inventory.
• Develop and implement strategies for customer satisfaction.

Skills

Customer Service

Teamwork

Job description

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Title: Front of House Supervisor: UNC Chase Dining Hall

Requisition #: 580332

Location: Chapel Hill, NC, US, 27599

Job Description

The Hourly Supervisor is responsible for improving the profitability of operations. This person will ensure the highest level of customer service, safety, sanitation, quality, and consistency while driving sales and controlling costs.

Job Responsibilities

• Control labor costs by supervising daily staffing levels and driving efficiency among staff.
• Maintain control of production costs, supply costs, and inventory by adhering to operational standards.
• Regularly audit service and quality.
• Follow all standards and tracking procedures daily.
• Develop and implement strategies to achieve customer satisfaction goals.
• Supervise teamwork and service regularly.
• Manage employee issues professionally, adhering to company policies.
• Support and implement training programs to improve service, revenue, and morale.
• Assist in employee reviews and manage performance issues.
• Ensure accurate adherence to time and attendance procedures.
• Maintain staffing levels according to guidelines and adjust daily based on business needs.
• Train all employees on safety, health, and sanitation standards.

At Aramark, developing new skills and doing what it takes to get the job done makes a positive impact for our employees and customers. Job duties may change or new ones may be assigned without notice.

Qualifications

• 3-5 years of relevant experience.
• Current certifications as needed.

This role may involve physical demands such as lifting, bending, pushing, pulling, and extended walking and standing. Uniforms and/or Personal Protective Equipment (PPE) may be required.

About Aramark

Our Mission

Rooted in service and united by our purpose, we aim to do great things for each other, our partners, communities, and the planet.

We believe every employee should enjoy equal opportunity and participate fully in the company. We do not discriminate based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by law.

About Aramark

Our team proudly serves millions daily through food and facilities in 15 countries. We strive to develop talents, fuel passions, and empower growth. Whether pursuing new challenges, a sense of belonging, or a great workplace, we focus on helping you reach your potential. Learn more at our careers site or connect with us on Facebook, Instagram, and Twitter.