Front of House Supervisor: UNC Chase Dining Hall

Aramark; Chapel Hill (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in food services is seeking a Front of House Supervisor for UNC Chase Dining Hall. This role focuses on enhancing customer service and operational efficiency while managing staffing and costs. The ideal candidate will have experience in supervisory roles and a commitment to safety and quality standards.

Qualifications

• 3-5 years of relevant experience.
• Current certifications as required.

Responsibilities

• Control labor costs by supervising daily staffing levels.
• Manage production costs, supply costs, and inventory.
• Ensure accurate adherence to time and attendance policies.

Skills

Customer Service

Teamwork

Efficiency

Job description

Front of House Supervisor: UNC Chase Dining Hall

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Job Description

The Hourly Supervisor is responsible for improving the profitability of operations. This person will ensure the highest level of customer service, safety, sanitation, quality, and consistency while driving sales and controlling costs.

Job Responsibilities

1. Control labor costs by supervising daily staffing levels and driving efficiency among staff.
2. Manage production costs, supply costs, and inventory by adhering to operational standards.
3. Regularly audit service quality and standards.
4. Follow all established procedures and tracking methods daily.
5. Develop and implement strategies to meet customer satisfaction goals.
6. Supervise teamwork and service consistency.
7. Address employee issues professionally, adhering to company policies.
8. Support training programs to enhance skills, improve morale, and grow revenue.
9. Participate in employee reviews and manage performance issues.
10. Ensure accurate adherence to time and attendance policies.
11. Maintain staffing levels in line with guidelines, adjusting as needed.
12. Train all employees on safety, health, and sanitation standards.

At Aramark, developing new skills and doing what it takes to get the job done makes a positive impact for our employees and customers. Job duties may change or new ones may be assigned without notice.

Qualifications

• 3-5 years of relevant experience.
• Current certifications as required.

This role may involve physical activities such as lifting, bending, pushing, pulling, and extended walking or standing. Uniforms and PPE may be required.

About Aramark

Our mission is rooted in service and united by our purpose to do great things for each other, our partners, communities, and the planet. We are committed to equal employment opportunity and do not discriminate based on protected characteristics.

Aramark serves millions daily through food and facilities in 15 countries. We aim to develop your talents, fuel passions, and empower growth. Learn more at our careers site or connect with us on social media.