Front of House Supervisor: - UNC - Chase Dining

Aramark; Chapel Hill (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

Aramark is seeking a Front of House Supervisor for Chase Dining at UNC. This role focuses on maximizing profitability through effective staff supervision and maintaining exemplary service standards. The ideal candidate will possess solid experience in operations management, ensuring quality and customer satisfaction through strategic implementation.

Qualifications

• 3-5 years of relevant experience required.
• Current certifications as needed.

Responsibilities

• Supervise daily staffing levels and drive efficiency.
• Control production costs and maintain inventory standards.
• Develop strategies to achieve customer satisfaction.

Skills

Leadership

Customer Service

Efficiency Management

Job description

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Title: Front of House Supervisor - UNC - Chase Dining

Requisition #: 585632

Location: Chapel Hill, NC, US, 27599

Job Description

The Hourly Supervisor is responsible for improving the profitability of operations. This person will ensure the highest level of customer service, safety, sanitation, quality, and consistency while driving sales and controlling costs.

Job Responsibilities

• Control labor costs by supervising daily staffing levels and driving efficiency from all staff.
• Maintain control of production costs, supply costs, and inventory by adhering to operational standards.
• Regularly audit service quality and standards compliance.
• Follow all established procedures and tracking protocols daily.
• Develop and implement strategies to achieve customer satisfaction goals.
• Supervise teamwork and service on a regular basis.
• Address employee issues professionally, adhering to company policies.
• Support and implement training programs to develop skills, enhance guest service, increase revenue, and boost morale.
• Assist in annual employee reviews and manage interim performance issues.
• Ensure accurate adherence to Aramark's time and attendance procedures.
• Maintain staffing levels in line with guidelines, adjusting daily based on business needs.
• Train all employees according to safety, health, and sanitation standards.

At Aramark, developing new skills and doing what it takes to get the job done makes a positive impact for our employees and customers. Job duties may change or new ones may be assigned without notice.

Qualifications

• 3-5 years of relevant experience required.
• Current certifications as needed.

This role may involve physical demands such as lifting, bending, pushing, pulling, and extended walking and standing. Uniforms and/or PPE may be required.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we aim to do great things for each other, our partners, communities, and the planet.

We are committed to equal employment opportunity and participation in all aspects of employment without discrimination based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other legally protected characteristics.

About Aramark

Aramark serves millions of guests daily through food and facilities services across 15 countries. We believe careers should develop talents, fuel passions, and empower growth. Learn more at our careers site or connect with us on Facebook, Instagram, and Twitter.