Front Of House Supervisor

La Vida Hospitality; North Myrtle Beach (SC); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

PTO & vacation

Health insurance

Unlimited growth potential

Team events & outings

Food, beverage & retail discounts

Job summary

A local hospitality company seeks a Front Of House Supervisor in North Myrtle Beach. This role entails managing restaurant operations, ensuring high-quality guest service, training staff, and upholding service standards. Candidates should have over 3 years of hospitality experience and possess managerial skills. A ServSafe certification is required. The position pays between $20-$25 an hour based on experience and offers employee benefits, including PTO, health insurance, and discounts on food and activities.

Qualifications

• 3+ years of hospitality experience with managerial expertise.
• Proficient in food planning, preparation, and sanitation.
• Must be ServSafe certified.

Responsibilities

• Oversee and manage the restaurant ensuring high-caliber hospitality.
• Conduct staff training and uphold service standards.
• Ensure compliance with company policies and operational standards.

Skills

Hospitality experience

Managerial expertise

Food planning and preparation

Customer service skills

Flexibility of schedule

Job description

Join to apply for the Front Of House Supervisor at La Vida Hospitality.

Location: North Myrtle Beach, SC.

Base pay range

$20.00/hr – $25.00/hr.

Duties & Responsibilities

• Oversee and manage all areas of the restaurant and make final decisions on matters of importance to guest service to ensure high‑caliber hospitality in all areas.
• Manage shifts which include daily decision making, scheduling, planning while upholding standards, product quality and cleanliness.
• Build and inspire the BCIH team and act as an effective coach; elevate staff for growth and assist them in reaching goals by establishing performance expectations and enforcing accountability.
• Uphold core values in our Team Development plan by reinforcing "How We Roll" throughout with interviewing, hiring, onboarding, coaching, and disciplining & terminating as appropriate with oversight from the General Manager and in accordance with company policies.
• Conduct orientation, explain the Big Chill philosophy, and oversee the training of new employees.
• Delegate responsibilities & provide direction to employees regarding operational/procedural issues to ensure excellent service is consistently achieved and ensure all staff have the right tools, knowledge & equipment to do their jobs safely and effectively.
• Provide strong presence in the local community and high level of community involvement by restaurant & staff.
• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed and labor cost objectives are met.
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs.
• Ensure that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time, and in accordance with company policies and procedures.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
• Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Investigate, respond to and resolve complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
• Ensure that proper security procedures are in place to protect employees, guests and company assets.
• Ensure a safe working and guest environment to reduce the risk of injury and accidents and complete accident reports promptly in the event that a guest or employee is injured.
• Live the brand and be a brand ambassador and make decisions in the best interest of BCIH at all times.

Qualifications

• 3+ years hospitality experience with demonstrated managerial expertise.
• Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
• Must be eligible to work in the United States and possess a valid driver’s license with reliable transportation to & from work.
• Must be ServSafe certified and will uphold all ServSafe guidelines.
• Flexibility of schedule to assume responsibilities as needed, ability to balance personal & professional life; some nights & weekends required.
• Professional appearance, punctual, reliable.

Hours & Pay

This position pays $20–25/hour based on experience with awesome employee perks.

Benefits include:

• PTO & vacation, health insurance & wellness resources.
• Paid time off & perks for full time hourly employees.
• Unlimited growth potential with vast career opportunities.
• Travel & adventure opportunities.
• Team events & outings.
• Local lifestyle perks like paddleboarding & kayaking discounts.
• Professional leadership development and continuous coaching, training, and mentorship.
• Food, beverage & retail discounts.
• Celebrate Wellness program dedicated to supporting employee wellness.