Position Summary
Elk Prime front‑of‑house team members play an essential role in creating a polished, organized, and memorable guest experience from start to finish. Team members are expected to deliver thoughtful hospitality, communicate clearly, move with urgency, and contribute to a service environment built on professionalism, consistency, and care.
Key Responsibilities
- Deliver warm, genuine, and attentive hospitality to every guest.
- Create an experience that feels polished, welcoming, and memorable from arrival through departure.
- Communicate clearly and professionally with guests and teammates at all times.
- Support a service environment built on timing, teamwork, and attention to detail.
- Represent Elk Prime and Elk Ave Hospitality with professionalism and pride.
- Perform the responsibilities of the assigned role with consistency, urgency, and accuracy.
- Support the overall flow of service by working collaboratively with front‑of‑house and back‑of‑house teams.
- Assist with dining room readiness, table maintenance, food running, beverage service, guest seating, and general floor support as needed.
- Maintain awareness of service pacing, guest needs, and overall floor organization throughout each shift.
- Ensure service standards are upheld from start to finish.
- Maintain clean, organized, and guest‑ready service areas throughout each shift.
- Ensure host stands, bars, service stations, dining areas, and support spaces are stocked, clean, and well maintained.
- Complete side work, opening duties, and closing duties thoroughly and consistently.
- Work closely with managers and teammates to support a strong service culture.
- Communicate clearly, respectfully, and efficiently throughout each shift.
- Maintain professionalism, composure, and accountability during high‑volume periods.
- Step in to support the team wherever needed to ensure successful service execution.
- Contribute to a positive, team‑oriented environment rooted in the company’s core values.
Qualifications
- Previous hospitality experience preferred, but not required for all roles.
- Strong communication skills and the ability to work effectively as part of a team.
- Professional demeanor and commitment to strong guest service.
- Strong work ethic, reliability, and attention to detail.
- Ability to maintain composure and urgency in a fast‑paced environment.
- Willingness to learn, take direction, and contribute to a team‑focused culture.
Preferred Skills and Experience
- Previous restaurant or hospitality experience in service, hosting, bartending, or support roles.
- Strong guest service instincts and a genuine interest in hospitality.
- Ability to multitask, stay organized, and maintain standards during busy shifts.
- Comfort learning menus, service standards, and company systems.
- For bartending roles, experience with cocktails, beer, wine, and bar service is preferred.
- For server roles, experience with full‑service dining and guest interaction is preferred.
- For host roles, experience with reservations, seating flow, and guest communication is preferred.
- For support roles, experience with food running, bussing, station stocking, and floor support is preferred.
Benefits and Perks
- Competitive hourly pay based on experience.
- Employee housing opportunities.
- Opportunities for growth and advancement within Elk Ave Hospitality.
- The chance to live and work in one of Colorado’s most remarkable mountain communities.
Physical and Position Requirements
- Must be able to stand and move continuously for extended periods of time.
- Must be able to walk, bend, reach, stoop, and carry throughout each shift.
- Must be able to work efficiently in a fast‑paced hospitality environment.
- Must be capable of adjusting to changes in pace, priorities, and business volume.
- Must be able to work evenings, weekends, holidays, and extended hours as needed in a seasonal hospitality environment.
- Must be able to lift and carry service items, trays, glassware, or supplies as needed for the role.
- Bartender applicants must be 21 years of age or older.
Important Position Information
These are hourly, non‑exempt positions. Compensation is based on experience. Hourly positions are not immediately eligible for health benefits or paid time off.
What Success Looks Like in These Roles
Success in these positions means helping create a polished, organized, and memorable guest experience while supporting a service team that performs with professionalism, consistency, and pride. The right candidates work hard, communicate well, live the core values, and help ensure Elk Prime delivers hospitality that matches the standards of the brand.