Front‑of‑House Merchandising Specialist

Macy's, Inc.; Salem (NH); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Eight paid holidays

Job summary

Macy’s is hiring a Merchandising Colleague (Front of House) to deliver an inspiring in-store experience. You will move and place merchandise, maintain displays, and ensure signage is accurate while greeting customers and offering help to create a welcoming shopping environment.

Demonstrate attention to detail, teamwork, and hospitality as you support sales goals and collaborate across departments for a positive customer experience.

Qualifications

• Flexible availability, including days, evenings, weekends and holidays with regular attendance.
• Read and understand employment policies and safety rules in English.
• Able to learn about products and provide expert guidance to customers based on wants and features.
• Able to open credit accounts and explain loyalty benefits.

Responsibilities

• Execute merchandise movement and placement strategies on the sales floor.
• Maintain well-organized and shoppable displays and ensure pricing/signage is accurate.
• Greet customers with hospitality and offer assistance to ensure they feel seen and valued.
• Support visual merchandising by updating mannequins and aligning presentation with company directives.
• Assist across departments to meet shared goals and drive sales while maintaining a welcoming environment.

Skills

Customer service

Sales

Communication

Teamwork

Greeting customers

Tools

POS system

Cash register

Job description

Macy’s is hiring a Merchandising Colleague (Front of House) to deliver an inspiring in-store experience. You will move and place merchandise, maintain displays, and ensure signage is accurate while greeting customers and offering help to create a welcoming shopping environment.

Demonstrate attention to detail, teamwork, and hospitality as you support sales goals and collaborate across departments for a positive customer experience.