Front-of-House Merchandising & Customer Advocate

Macy's, Inc.; Pittsburgh (Allegheny County); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy’s is seeking a Merchandising Colleague to help deliver an inspiring in-store experience. You’ll execute merchandise movement, keep displays neat and shoppable, and ensure accurate pricing and signage while greeting customers with genuine hospitality.

You’ll collaborate across departments, support sales goals, and contribute to a culture of warmth, teamwork and customer care every day on the sales floor.

Qualifications

• Experience delivering in-store customer service and hospitality.
• Ability to read and follow policies and signage.
• Willingness to work flexible hours including weekends/holidays.

Responsibilities

• Execute merchandise movement and placement strategies.
• Maintain organized, shoppable displays.
• Ensure pricing and promotional signage are accurate.
• Greet customers with hospitality and assist as needed.

Skills

Customer service

Communication

Teamwork

Sales

Flexible availability

Job description

Macy’s is seeking a Merchandising Colleague to help deliver an inspiring in-store experience. You’ll execute merchandise movement, keep displays neat and shoppable, and ensure accurate pricing and signage while greeting customers with genuine hospitality.

You’ll collaborate across departments, support sales goals, and contribute to a culture of warmth, teamwork and customer care every day on the sales floor.