Front of House Manager Papa Bears Italian Restaurant Location: OH-Canton-44705 Full / Part Time

Papa Bear's & Pizza Oven; Canton (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a family-owned establishment that has been a staple in Stark County since 1956! As the Front of House Restaurant Manager, you will lead a dedicated team to deliver exceptional dining experiences. This role requires a blend of management skills, customer service expertise, and financial acumen to ensure smooth operations. You will be responsible for motivating staff, overseeing dining room activities, and maintaining high standards of product quality and cleanliness. If you thrive in a fast-paced environment and are passionate about hospitality, this opportunity is perfect for you!

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

Paid Vacation

Paid Personal Days

Qualifications

• 1-3 years of experience as a Restaurant Manager or similar role.
• Strong leadership and financial management skills required.

Responsibilities

• Motivate staff to provide excellent customer service.
• Ensure efficient restaurant operations and manage costs.

Skills

Management Skills

Customer Service

Financial Management

Leadership

Food and Beverage Knowledge

POS Systems Familiarity

Education

High School Diploma

Bachelor's Degree in Hospitality Management

Tools

POS Systems

Job description

Front of House Restaurant Manager

Pizza Oven is a family-owned and operated establishment since 1956. We pride ourselves on employee and consumer appreciation and the highest quality food and services. Become a part of this excellent Stark County tradition!

The effective candidate for our Front of House Restaurant Manager will help maintain Pizza Oven's strict standards in product quality, customer service, and cleanliness. We are looking for a Restaurant Manager to lead all aspects of our business in a fun, safe, and professional manner. To be successful in this role, you’ll need management skills and experience in how restaurants operate.

Requirements/Expectations:

1. Motivate our staff to provide excellent customer service.
2. Ensure efficient restaurant operation.
3. Overseeing the dining room:

• Check-in with customers
• Balance seating capacity

Deliver superior service and maximize customer satisfaction/respond efficiently to customer complaints.

Regularly review product quality.

Appraise staff performance, providing feedback to improve productivity.

Estimate future needs for goods, kitchen utensils, and cleaning products.

Manage restaurant’s good image and suggest ways to improve it.

Help control operational costs and identify measures to cut waste.

Create reports on nightly and weekly sales.

Acute financial management skills (for nightly and weekly paperwork).

Train new and current employees on proper customer service practices.

Implement policies and protocols that will maintain future restaurant operations.

Proven work experience as a Restaurant Manager, Hospitality Manager, or similar role (1 to 3 years of corporate experience).

Food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.

Familiarity with POS Systems.

Strong leadership, motivational, and people skills.

Lead by example and uplift our staff during busy moments in our fast-paced environment.

Ultimately, you will ensure our front of house runs smoothly and customers have pleasant dining experiences.

Salary is based on experience and will be discussed during the interview. Compensation: $35,000.00 - $50,000.00 per year. Medical, dental, vision, and voluntary life benefits are available. Two weeks paid vacation and 3 paid personal days.

To apply, please visit our website career page at https://www.pizzaoven56.com/careers/.