Front of House Manager: Lead Service & Training

Demos Restaurants; Hendersonville (TN); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Comprehensive management training

Reasonable work hours

Medical, prescription, dental, vision,

Life and long-term disability

Retirement savings with company match

Generous paid time off

Paid holidays

Closed on Thanksgiving, Christmas Eve,

Corporate Chaplains program

Job summary

Demos Restaurants is seeking an Assistant Manager to work with the General Manager and leadership to develop employees, uphold service standards, and provide an exceptional guest experience. The role emphasizes strong leadership, accountability, and hands-on front-of-house supervision across busy periods.

Compensation ranges from $50,000 to $65,000 per year, with performance-based bonus opportunities. Open availability including weekends and holidays is preferred.

Qualifications

• Strong leadership and people skills.
• Excellent communication and problem-solving abilities.
• High personal and professional standards.
• A strong work ethic and a continuous desire to improve.
• The ability to coach employees and hold them accountable.
• Prior restaurant experience, preferably in a full-service restaurant.
• Prior supervisory or management experience is preferred but not required for an otherwise strong candidate.
• Open availability, including the ability to work a combination of days, evenings, weekends, and some holidays.

Responsibilities

• Uphold and exemplify Demos' purpose statement and company values.
• Support the General Manager in leading daily front-of-house operations.
• Increase sales by improving customer satisfaction and building customer loyalty.
• Ensure that service, cleanliness, safety, appearance, and operational standards are consistently followed.
• Train, coach, and develop front-of-house employees.
• Hold employees accountable while treating them fairly, firmly, and respectfully.
• Lead with integrity, sound judgment, consistency, and respect.
• Monitor the dining room and respond quickly to customer or operational concerns.
• Assist employees during busy periods and provide hands-on leadership when needed.
• Identify and correct wasteful or inefficient practices.
• Maintain an organized, clean, and professional restaurant environment.
• Help administer employee discipline consistently and appropriately.
• Anticipate problems and develop backup plans before problems affect customers.
• Enforce all company safety procedures.
• Maintain uncompromising standards for food quality and customer service.
• Ensure that employees maintain Demos' standards for appearance and conduct.
• Demonstrate dependability by doing what is expected, when it is expected, whether or not a supervisor is present.

Skills

Leadership

Communication

Problem solving

High standards

Work ethic

Coaching

Open availability

Customer service mindset

Job description

Demos Restaurants is seeking an Assistant Manager to work with the General Manager and leadership to develop employees, uphold service standards, and provide an exceptional guest experience. The role emphasizes strong leadership, accountability, and hands-on front-of-house supervision across busy periods.

Compensation ranges from $50,000 to $65,000 per year, with performance-based bonus opportunities. Open availability including weekends and holidays is preferred.