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Pinstripes, Inc. is seeking a dedicated Manager for their venues, focusing on delivering exceptional service with a strong emphasis on team leadership. The role offers an intensive training program, opportunities for professional development, and the chance to manage diverse workgroups while maintaining high operational standards. If you are passionate about hospitality and possess strong communication and leadership skills, this opportunity may be for you.
How would you like to have a 4 Day Work Week?
Pinstripes is known for attracting exceptional people who are passionate about service. Our venues are dynamic in layout and design, with each location offering a unique experience. We host hundreds of guests weekly across our Bistro, Bowling, Bocce, and Bar areas, and organize numerous events, from small corporate happy hours to social gatherings and three-course seated dinners.
Your first exposure is an intensive training program at one of our venues. Managers come from diverse backgrounds and industries; you are not expected to be an expert on day one. The training provides ample opportunities to showcase your strengths. Every manager is required to lead a workgroup, such as servers, bartenders, hosts, or bussers. We work as a team to ensure our venues operate at the highest standards. Our managers embody this team spirit and promote it daily among staff.
Managers will gain experience managing various workgroups (service, host, bar), overseeing different zones within the venue, running private events, and reviewing daily, weekly, and quarterly financials to understand how to drive the venue’s success financially. We support professional development through classes, mentoring, and guidance from colleagues, shaping well-rounded restaurateurs who are also savvy businesspeople.
We are expanding our teams across 17+ locations and are prepared to offer relocation opportunities to key team members to lead new venues. Our management recruitment focuses on individuals dedicated to maintaining high standards and delivering service excellence. Ideal candidates enjoy a small-company feel, excel at relationship-building, and are committed to quality.
Requirements
A Pinstripes Manager executes systems, interacts with guests, and holds staff accountable to company standards. They are responsible for daily operations and have opportunities for rapid career advancement within our growing company. The requirements include:
Standards
Shift Execution
Coaching & Teaching
Workgroup Management
Staff Relations
Guest Relations