FRONT OF HOUSE MANAGER

Compass Group USA; New York; Hybrid; USD 65.000 - 80.000; Vollzeit

Benefits dieser Stelle

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Paid Parental Leave

Personal Leave

Zusammenfassung

Flik Hospitality Group is seeking a Front of House Manager to lead guest-facing operations for a high-volume corporate dining program serving 300–500 guests daily. You will be on the floor, guiding a team, engaging with guests and clients, and ensuring an exceptional experience.

The operation is relocating to a larger site near 6th Avenue, presenting growth opportunities in a fast-paced hospitality environment. You are an energetic leader who can hit the ground running and drive team performance.

Qualifikationen

• 2–3+ years of leadership experience in hospitality or related fields.
• Experience with high-volume foodservice or hospitality.
• Energetic, hands-on leadership style.
• Strong client and guest interaction skills.
• Proven ability to lead and develop a team.
• Excellent communication and problem-solving skills.
• Experience with POS systems and cash management.
• Ability to thrive in a fast-paced environment.
• Passion for hospitality and guest experience.

Aufgaben

• Lead, coach, and motivate a team of front-of-house associates to deliver exceptional hospitality.
• Manage 3 FOH attendants/cashiers and support staffing, scheduling, training, and performance development.
• Oversee daily café, retail, POS, cash handling, and guest service operations.
• Serve as a visible and approachable leader for guests, clients, and visitors.
• Maintain a neat, clean, welcoming, and professional dining environment.
• Monitor service standards, presentation, and overall guest satisfaction.
• Partner with culinary and catering teams to ensure seamless service execution.
• Quickly and professionally address guest concerns and operational challenges.
• Support the operation through periods of high volume, serving 300–500 guests daily.
• Ensure compliance with company, food safety, sanitation, and operational standards.
• Help prepare the team for the upcoming expansion into a larger, significantly scaled operation.

Kenntnisse

Leadership experience

Customer service

Communication skills

POS systems

Cash handling

Tools

POS systems

Cash management

Jobbeschreibung

Flik Hospitality Group

Salary:$65000 - $80000 per/year

What makes FLIK click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands‑on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

As the Front of House Manager, you’ll lead the guest‑facing operations of a high‑volume corporate dining program serving 300–500 guests daily. This is a dynamic, fast‑paced environment where you’ll be highly visible on the floor, leading a team, engaging with guests and clients, and ensuring every detail of the operation delivers an exceptional experience.

This is an exciting time to join the team as the operation is preparing to move to a larger location near 6th Avenue, nearly doubling in size and staffing. If you’re an energetic hospitality leader who likes to hit the ground running, build strong teams, and thrive in a growing operation, this is a great opportunity.

Key Responsibilities:

• Lead, coach, and motivate a team of front‑of‑house associates to deliver exceptional hospitality.
• Manage 3 FOH attendants/cashiers and support staffing, scheduling, training, and performance development.
• Oversee daily café, retail, POS, cash handling, and guest service operations.
• Serve as a visible and approachable leader for guests, clients, and visitors.
• Maintain a neat, clean, welcoming, and professional dining environment.
• Monitor service standards, presentation, and overall guest satisfaction.
• Partner with culinary and catering teams to ensure seamless service execution.
• Quickly and professionally address guest concerns and operational challenges.
• Support the operation through periods of high volume, serving 300–500 guests daily.
• Ensure compliance with company, food safety, sanitation, and operational standards.
• Help prepare the team for the upcoming expansion into a larger, significantly scaled operation.

Preferred Qualifications:

• 2–3+ years of leadership experience in hospitality, foodservice, catering, restaurants, hotels, or corporate dining.
• High‑volume foodservice or hospitality experience strongly preferred.
• Energetic, hands‑on leadership style with the ability to hit the ground running.
• Professional, polished presence with strong client and guest interaction skills.
• Proven ability to lead, motivate, coach, and develop a team.
• Strong communication, organization, and problem‑solving skills.
• Experience with POS systems and cash management preferred.
• Ability to thrive in a fast‑paced, constantly changing environment.
• Passion for hospitality and creating an exceptional guest experience.

Physical Requirements:

• Ability to remain on your feet for approximately 70% of each shift.
• Ability to regularly walk the dining space and actively support service operations.
• Ability to lift up to 25 pounds occasionally.

Associates at Flik Hospitality are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Flik maintains a drug‑free workplace.

Flik Hospitality Group

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf