Front of House Manager

Workstream; McKinney (TX); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Employee discount

Health insurance

Paid time off

Vision insurance

Job summary

Chick-fil-A Eldorado & Ridge is seeking a Front of House Manager to lead a dynamic team in a fast-paced, guest-focused environment in McKinney, TX. You will drive hospitality, coach front-of-house staff, and uphold safety and quality standards while embodying Chick-fil-A’s famous service model.

The role requires leadership experience in hospitality or customer service, with a passion for the brand and its core values.

Qualifications

• Experience as a leader in a customer service and/or production environment.
• Proven ability to lead in quick paced environments as part of a team.
• Basic computer competency.
• Communicates employee performance and policy/procedure violations to the Leadership Team.

Responsibilities

• Delivering operational excellence, working through all areas of FOH to ensure a remarkable guest experience
• Building high performance teams, identifying and coaching leaders for Front of House
• Manage a team of 50+, creating an inspiring vision, coaching and holding people accountable to high standards
• Maintaining a work environment that ensures and promotes food & team safety
• Incorporating the store's vision, mission, and core values, by using Chick-fil-A’s model of Genuine Hospitality.
• Increasing overall restaurant results, working cross-functionally with other store leaders through attending weekly meetings and setting high-level collaborative goals.

Skills

Leadership

Hospitality

Values alignment

Job description

Front of House Manager

Chick-fil-A | Eldorado & Ridge

• Full-time
• Starting from $18.00 per hour
• 6201 Eldorado Parkway, McKinney, TX, US, 75070

Description

We are looking for an enthusiastic Leader to join our team at Chick-fil-A. This “hands-on” management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation while providing a clear roadmap for your professional growth and development.

Your Impact

• Delivering operational excellence, working through all areas of FOH to ensure a remarkable guest experience
• Building high performance teams, identifying and coaching leaders for Front of House
• Manage a team of 50+, creating an inspiring vision, coaching and holding people accountable to high standards
• Maintaining a work environment that ensures and promotes food & team safety
• Incorporating the store's vision, mission, and core values, by using Chick-fil-A’s model of Genuine Hospitality.
• Increasing overall restaurant results, working cross-functionally with other store leaders through attending weekly meetings and setting high-level collaborative goals.

Background Profile

• 2 years of Leadership experience
• Hospitality experience (preferred)
• Passion for Chick-fil-A's values

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Restaurant type:

• Casual dining restaurant
• Fast casual restaurant
• Quick service & fast food restaurant

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Saturday
• Weekend availability

Experience:

• Restaurant: 1 year (Preferred)
• Leadership: 1 year (Preferred)

Requirements

Experience as a leader in a customer service and/or production environment.

Proven ability to lead in quick paced environments as part of a team.

Basic computer competency.

Communicates employee performance and policy/procedure violations to the Leadership Team.

Works with the Leadership Team to ensure appropriate daily and restaurant staffing levels.

Must be an excellent coach, communicator, and team builder.

Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.

Serves as subject matter expert to leadership for ongoing hospitality and service support.

Achieve strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks.

Complete understanding of each key position in both the front and back of the restaurant.

Demonstrates knowledge of the brand and menu items.

Follows all sanitation and safety procedures.

Maintains regular and consistent attendance and punctuality.

Greet guests to make them feel comfortable and welcome.

Company Information:

At Chick-fil-A Eldorado & Ridge we want to build an outstanding team that works hard and has fun! Our goal is to create a gathering place for the community that gives Team Members an opportunity to grow and develop while providing a REMARKable experience to everyone who comes in contact with Chick-fil-A. Here at Chick-fil-A, every Team Member role is more than just a job, it's an opportunity to gain valuable life skills that will help you succeed in any path of life you choose.

Why Work at Chick-fil-A Eldorado & Ridge?

Chick-fil-A is more than just a job—it's a place to grow, lead, and make a difference. As one of the most respected and successful restaurant brands in the country, Chick-fil-A is known for excellence not only in food quality and customer service, but also in how wetreat and invest in our Team Members.

Development & Growth

• Leadership training and development
• Career advancement opportunities
• Personal growth tools and coaching
• Scholarship opportunities and tuition discounts

Benefits for Full-Time Team Members

• Health, dental, vision, and life insurance
• Hospital indemnity and more
• Generous employer contributions
• 401(k) and PTO after 1 year of work

Work-Life Balance

• Flexible scheduling around school, sports, and family
• Clear Availability Requirements
• Closed Sundays to rest and recharge
• Employee Assistance Program
• Mental Health resources

Competitive Pay

• Starting pay based on experience
• Regular performance reviews and growth opportunities
• Positive, uplifting team environment

Local Ownership and Servant Leadership

• Work directly with Owner/OperatorMatt Bridgeswho is known for genuine hospitality and strong leadership.
• Access to years of Leadership Development opportunities and material.
• In our Restaurant, we serve others first.
• Team Members are not just employees—they're valued contributors with a future.

Nationally Recognized Employer

• #1 in Customer Service– Year after year, Chick-fil-A leads the fast-food industry in customer satisfaction according to theAmerican Customer Satisfaction Index.
• Top 100 Best Places to Work– Recognized byGlassdoorandForbesfor our positive culture and employee development.
• Most Loved Fast-Food Chain in America– Voted by customers and team members alike, thanks to a people-first approach that values integrity, kindness, and service.

Working at a Chick-fil-A restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.