FRONT OF HOUSE LEAD SUPERVISOR (FULL TIME)

Compass Group, North America; Covington (KY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Commuter Benefits

Job summary

Flik Hospitality Group is hiring for a full-time Front of House Lead Supervisor in Covington, KY. The role oversees daily service operations, ensuring top quality food and guest experiences while managing staff performance and compliance with standards.

Strong customer service background is required and availability to work a 6:30 am–2:30 pm schedule is expected. Associated benefits include free meals and uniform laundering at select locations, with an internal referral bonus.

Qualifications

• Previous customer service experience required.
• Ability to lift and move up to 25 pounds.

Responsibilities

• Monitors food service operation to ensure production of top quality products and service.
• Performs inventory management to maintain high valuation and minimal waste.
• Ensures staff is on task, quality standards are met, and the operation is clean and organized.
• Monitors marketing, ensuring signage is current and appropriate.
• Upholds policies and procedures to meet company and client expectations.

Skills

Customer service

Leadership

Job description

Flik Hospitality Group

We are hiring immediately for a full time FRONT OF HOUSE LEAD SUPERVISOR position.

• Location: Fidelity - 900 Howe Street, Covington, KY 41015. Note: online applications accepted only .
• Schedule: Full time schedule. Monday through Friday, 6:30 am to 2:30 pm. Further details upon interview.
• Requirement: Previous customer service experience required. *Internal Employee Referral Bonus Available
• Fixed Pay Range: $20.00 per hour.

Free meals, uniforms and laundering service available at select locations.

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

What makes FLIK click?

Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands‑on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

Monitors the food service operation to ensure production of top quality products and service.

Essential Duties and Responsibilities

• Performs inventory management to maintain high valuation and minimal waste.
• Ensures that staff is on task, quality assurance standards are being met, and the operation is clean and organized.
• Monitors marketing, confirming that signage is current and appropriate.
• Upholds policies and procedures to guarantee compliance with company and client expectations.
• Performs other duties as assigned.

Qualifications

• Ability to lift and move up to 25 pounds.

Associates at FLIK are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates

• Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates

• Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf) or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Flik maintains a drug-free workplace.