FRONT OF HOUSE LEAD SUPERVISOR (FULL AND PART TIME)

Bon Appétit Management Company; Cleveland (OH); On-site; USD 21,008 - 31,505; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Pet Insurance

Flexible Spending Accounts

Medical, Dental, Vision

Job summary

Bon Appétit Management Company is seeking a Front of House Lead Supervisor at Case Western Reserve University Starbucks in Cleveland, OH. The role involves monitoring food service operations to ensure high-quality products and customer service, managing inventory, and ensuring compliance with policies.

Ideal candidates have at least one year of Starbucks experience, and must be able to lift 25 pounds. Both full-time and part-time positions are available, along with various employee benefits including retirement plans and health programs.

Qualifications

• Ability to lift and move up to 25 pounds.

Responsibilities

• Monitors food service operation for quality products and service.
• Performs inventory management to minimize waste.
• Ensures staff is on task and operations are clean and organized.
• Upholds policies and compliance standards.
• Performs other duties as assigned.

Job description

Position: Front of House Lead Supervisor (Full-time & Part-time)

• Location: Case Western Reserve University Starbucks – 1677 East 115th Street, Cleveland, OH 44106
• Schedule: Full and Part‑time; days and hours vary. Open availability required.
• Requirement: One year of Starbucks experience.
• Pay Range: $15.25 to $22.87 per hour.
• Referral Bonus: Internal Employee Referral Bonus Available.

Job Summary

Monitors the food service operation to ensure production of top quality products and service.

Essential Duties and Responsibilities

• Performs inventory management to maintain high valuation and minimal waste.
• Ensures that staff is on task, quality assurance standards are being met, and the operation is clean and organized.
• Monitors marketing, confirming that signage is current and appropriate.
• Upholds policies and procedures to guarantee compliance with company and client expectations.
• Performs other duties as assigned.

Qualifications

• Ability to lift and move up to 25 pounds.

Benefits

Full‑time and part‑time positions offer the following benefits:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full‑time positions also offer the following benefits:

• Medical, Dental, Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Background Screening

Certain positions may require Florida Level 2 background screening.

Details: https://info.flclearinghouse.com/

EEO Statement

Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Drug‑Free Workplace

Bon Appetit maintains a drug‑free workplace.

Additional Information

Applications are accepted on an ongoing basis.