Front of House Lead | Restaurant Supervisor

Friendly Senior Living; Town of Pittsford (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Free meal each shift

Competitive pay

Career growth opportunities

Excellent benefits for eligibleployees

Job summary

Friendly Senior Living's Cloverwood community in Town of Pittsford, NY is seeking a Lead Server to mentor the dining room team, help ensure smooth daily operations, and deliver a warm, welcoming experience for every resident and guest.

This leadership role emphasizes hospitality, teamwork, and high-quality service; you will coordinate dining during meals, train staff, and partner with culinary and leadership colleagues to create memorable experiences, while enjoying a schedule that often ends

Qualifications

• Education: High School Diploma or GED.
• Experience: Minimum of one year in hospitality/food service.
• Lead Server or similar leadership experience preferred.

Responsibilities

• Lead and support the dining room team during meal service.
• Set the standard for exceptional hospitality and guest service.
• Coordinate daily dining operations to ensure efficient, high-quality service.
• Assist with staff training, coaching, and onboarding.
• Ensure service, cleanliness, and presentation standards are consistently met.
• Partner with culinary and leadership teams to create an outstanding dining experience.
• Build meaningful relationships with residents and guests through attentive, personalized service.

Skills

Leadership

Communication

Problem-solving

Guest service

Teamwork

Education

High School Diploma or GED

Job description

At Cloverwood, Friendly Senior Living's Premier Independent Senior Living Community, where you can be comfortable, be inspired and be yourself!

Lead with hospitality. Inspire exceptional service. Make a meaningful difference.

At Cloverwood, dining is more than serving meals—it's creating memorable experiences.

As our Lead Server, you'll play an important role in mentoring team members, ensuring smooth daily operations, and helping create a warm, welcoming atmosphere for every resident and guest.

If you're looking for a leadership opportunity where your hospitality expertise is valued, your evenings are more predictable, and your work has a lasting impact, we'd love to meet you.

Why restaurant professionals are making the switch

• Free meal each shift
• Most shifts are out by 9:00 PM, no more late-night closing
• Competitive pay
• Career growth opportunities
• Meaningful work with appreciative residents
• Excellent benefits for eligible employees

What You’ll Do

• Lead and support the dining room team during meal service
• Set the standard for exceptional hospitality and guest service
• Coordinate daily dining operations to ensure efficient, high-quality service
• Assist with staff training, coaching, and onboarding.
• Ensure service, cleanliness, and presentation standards are consistently met
• Partner with culinary and leadership teams to create an outstanding dining experience
• Build meaningful relationships with residents and guests through attentive, personalized service

We're Looking For Someone Who Has

• Experience in fine dining, upscale restaurants, hotels, country clubs, senior living, or hospitality
• Previous experience as a Lead Server, Restaurant Supervisor, Shift Leader, Banquet Captain, or similar leadership role preferred
• Strong leadership, communication, and problem-solving skills
• A passion for delivering exceptional customer service
• The ability to thrive in a fast-paced, team-oriented environment
• Flexibility to work evenings, weekends, and holidays as needed

Qualifications Of The Position

Education: High School Diploma or GED

Experience: Minimum of one year job experience.

We consider many different factors to determine your compensation package at FSL. We assess your specific job family, level, relevant skills, experience, and other special trainings, or accomplishments you bring to the position. Pay decisions are also guided by our financial means as well as analyzed against what others earn internally. We strive to pay competitively and offer market differentiated benefits and perquisites in line with our compensation philosophy. The salary range is a reflection of many similar like positions and your actual compensation may not be at the high or low end of the range but will be based on your unique skills and other criteria mentioned. FSL is committed to offering each individual an elevated employee experience through growth and learning opportunities in addition to an inclusive work culture coupled with other perquisites.

NOTE:

This job description is not intended to be all-inclusive and very effort has been made to identify the essential functions of the above position. However, this job description in no way states or implies that the duties specifically identified are the only duties required to perform this position. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position. Employees may perform other related duties within Federal and/or State regulations to meet the ongoing needs of the organization. This job description is not a guarantee of employment for any set period and that either the organization or employee may terminate employment at any time with or without case. Furthermore, this job description may be added to or revised at any time