Front of House Host & Server — Guest Experience Pro

Wild Wing Cafe; Raleigh (NC); On-site; Full time

Job description

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Let the good times "rock and roll"! Wild Wing Cafe is searching for great people that are interested in the hospitality industry to join our team. If you like working in a cool, upbeat atmosphere, then Wild Wing Cafe is the place!

We are currently hiring for FOH staff - HOST and SERVER.

Job Overview
We are seeking a Front of House Team Member to join our dynamic team. The ideal candidate will have a passion for hospitality and providing exceptional guest experiences.

Duties
- Greet guests in a friendly and professional manner
- Assist guests with seating arrangements
- Take food and beverage orders accurately
- Use POS system to process orders and payments
- Answer phone calls with proper etiquette
- Provide excellent customer service at all times
- Help maintain cleanliness and organization of the front of house area
- Assist with guest relations and problem resolution

Skills
- Prior experience in a food service setting is preferred (1-3 years)
- Proficiency with POS is a plus
- Strong phone etiquette skills
- Excellent customer service and guest services abilities
- Ability to work well in a team environment
- Hospitality mindset with a willingness to go above and beyond for guests

We're currently holding open interviews for available positions. No appointment is necessary - simply stop by on Tuesday or Wednesday from 2 PM - 4 PM.

If we decide to move forward after your interview, you'll need to bring documents to complete the Form I-9 (such as a passport, driver's license, and Social Security card). We look forward to meeting you.