Front of House Guest Experience Specialist

Flock and Fresh; Dallas (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Flock & Fresh is hiring Front of House Team Members in Dallas. This hourly role focuses on welcoming guests, taking orders accurately, and delivering consistent, high-quality service in a fast-paced environment.

Responsibilities include preparing and serving menu items, processing payments, maintaining a clean dining area, and supporting team operations while upholding the brand's care and hospitality standards.

Qualifications

• Demonstrated reliability and accountability in a team-based environment.
• Clear and respectful communication with guests and team members.
• Ability to work efficiently in a fast-paced restaurant.
• Willingness to follow established systems, standards, and procedures.

Responsibilities

• Preparing and assembling menu items according to established procedures and quality standards.
• Greeting guests and providing a welcoming, respectful, and consistent experience.
• Accurately taking guest orders and processing payments using the point-of-sale system.
• Protecting food quality, accuracy, and presentation during service.
• Maintaining clean, organized, and guest-ready dining and service areas.
• Supporting opening and closing procedures as scheduled.
• Communicating clearly with Shift Managers and team members to support smooth operations.
• Monitoring the guest experience and communicating concerns or issues promptly to leadership.

Skills

Reliability

Teamwork

Communication

Customer service

Education

Food Handler certification

Job description

Flock & Fresh is hiring Front of House Team Members in Dallas. This hourly role focuses on welcoming guests, taking orders accurately, and delivering consistent, high-quality service in a fast-paced environment.

Responsibilities include preparing and serving menu items, processing payments, maintaining a clean dining area, and supporting team operations while upholding the brand's care and hospitality standards.