Front-of-House Food Runner & Busser

GATEWAY HOTEL & CONFERENCE CENTER; Ames (IA); On-site; USD 1,515,000 - 2,066,000; Full time

Job summary

Gateway Hotel & Conference Center in Ames, IA is seeking a Busser/Runner to support the dining room during peak hours. You will deliver food from the kitchen, reset tables, and help keep stations clean to ensure a smooth service.

This role emphasizes speed, teamwork, and strong guest service as you assist servers, monitor table settings, and communicate guest needs to cooks and staff.

Qualifications

• High school diploma or GED preferred.
• Customer service experience preferred.
• Strong organizational and decision-making skills.

Responsibilities

• Deliver dishes from kitchen to the correct tables.
• Restock breakfast buffet items to ensure quality for guests.
• Assist servers by refilling water, coffee, juices, and sodas when needed.
• Clear dirty plates, glasses, and utensils and reset tables promptly.
• Keep service stations clean and stocked with silverware, ice, and condiments.
• Communicate guest issues or feedback to cooks and servers and anticipate needs.

Skills

Customer service

Restaurant experience

Teamwork

Education

High school diploma or GED

Job description

Gateway Hotel & Conference Center in Ames, IA is seeking a Busser/Runner to support the dining room during peak hours. You will deliver food from the kitchen, reset tables, and help keep stations clean to ensure a smooth service.

This role emphasizes speed, teamwork, and strong guest service as you assist servers, monitor table settings, and communicate guest needs to cooks and staff.