Front of House Dynamo: Guest Service & POS Pro

TGG Rancho Foothill LLC; West Palm Beach (FL); On-site; USD 17,000 - 21,000; Full time

Job summary

TGG Rancho Foothill LLC is seeking a Front of House team member for a restaurant in West Palm Beach. You will act as the face of the venue, taking orders, answering menu questions, and keeping the dining area welcoming and organized.

Key duties include greeting guests, handling POS transactions, describing menu items, and ensuring timely delivery of orders while maintaining hygiene and a positive guest experience.

Qualifications

• 6+ months of customer service or restaurant experience preferred.
• Friendly, energetic, and respectful demeanor.
• Good communication and problem-solving skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Must be reliable, punctual, and team-oriented.

Responsibilities

• Greet guests warmly and guide them through the ordering process.
• Operate POS system accurately and handle cash/credit transactions.
• Describe menu items and make suggestions (up-sell sides, desserts, drinks).
• Ensure orders are delivered correctly and promptly to guests.
• Maintain a clean and inviting dining area (wipe tables, restock condiments, trash disposal).
• Monitor and respond to guest needs, concerns, or complaints with professionalism.
• Coordinate with BOH for special orders or allergy-related needs.
• Follow food handling and hygiene procedures.

Skills

Customer service

Restaurant experience

Job description

TGG Rancho Foothill LLC is seeking a Front of House team member for a restaurant in West Palm Beach. You will act as the face of the venue, taking orders, answering menu questions, and keeping the dining area welcoming and organized.

Key duties include greeting guests, handling POS transactions, describing menu items, and ensuring timely delivery of orders while maintaining hygiene and a positive guest experience.