Front Line Risk Team Lead

Citizens Bank; Johnston (RI); Hybrid; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Risk Manager to lead risk mitigation efforts and ensure compliance with fair lending laws. In this engaging role, you will interface with business partners, analyze risks, and implement governance processes that drive accountability and awareness. You will also manage a team, providing insights and support for various business line projects. This position offers a blend of in-office and remote work, ensuring a balanced work-life dynamic. Join a forward-thinking organization that values your contributions and supports your professional growth!

Qualifications

• 5-8 years in Risk Management, Audit, or Compliance with team lead experience.
• Experience with GRC platforms and enterprise-wide Risk programs.

Responsibilities

• Support identification and mitigation of material risks in the organization.
• Synthesize data and reporting for risk and control management strategies.
• Manage a small team of Risk Managers supporting specialty collections.

Skills

Interpersonal relationship building

Team facilitation

Excellent communication skills

Leadership

Ability to work in a fast-paced environment

Education

Bachelor’s Degree

Advanced Degree (e.g. Masters/MBA/JD/MD)

Certified Regulatory Compliance Manager (CRCM)

Tools

Governance, Risk Management, and Compliance (GRC) platforms

Job description

Description

At Citizens, we’re more than a bank and here you’ll experience new things, create new opportunities, think beyond your role, and make an impact! In this role you will represent the first line of defense and identify and mitigate potential risks through the identification, management and mitigation of the risk and compliance control environment.

The incumbent will serve as a liaison, interfacing with business partners to drive meaningful reductions in fair lending/banking and UDAAP risk. You will provide and direct complex analysis on product and customer strategies to establish risk thresholds. While in this role, you will be responsible for proactively reviewing, analyzing, and identifying emerging risks, escalating to the Senior Director/ Director of First Line Risk where appropriate. Additionally, you will work with the Senior Director / Director to adhere to internal governance processes and control for existing and new risk strategies and provide suggestion for remediation. You will lead change control efforts to ensure impacts are appropriately assessed, documented, and implemented. You will work closely with Compliance officers to ensure that your team is up to date in compliance with all applicable regulatory requirements and will play a key role in determining how compliance matters are handled. Lastly, while in this role, you will have some oversight of pilot programs, products, and strategies. Most importantly, you’ll feel valued for who you are and supported to achieve what’s important to you, personally, and professionally!

Primary responsibilities include:

• Support the identification, measurement, and mitigation of material risks in the organization. Support various business line projects to address specific risk issues, working with business leaders to analyze and quantify risks, assess solutions or mitigation activities, and develop remediation plans.
• Implement and support internal governance processes. Provide Risk point of view on strategies, driving change where appropriate.
• Synthesize data and reporting; perform analysis and bring valuable business insights through evaluation of data in relation to risk and control management strategies.
• Reviews current policies and procedures to identify process gaps and opportunities for improvement.
• Promote a culture of risk awareness and accountability through training, education, and risk management consultative support.
• Manage a small team of Risk Managers and/or Senior Risk Managers primarily supporting the specialty collections (secured and unsecured) area.

Qualifications:

• 5-8 years’ experience in Risk Management, Audit, or Compliance with demonstrated experience with fair lending laws/requirements and/or UDAAP including at least 1 year of team lead/management experience.
• Experience with Governance, Risk Management, and Compliance (GRC) platforms.
• Experience implementing and/or supporting enterprise-wide Risk programs.
• Extensive experience managing projects including planning, implementation, and reporting.
• Working knowledge of both technical and nuanced aspects of Fair Banking laws, UDAAP and regulations, including but not limited to ECOA/Reg B and FHA.

Skills:

• Demonstrated interpersonal relationship building and team facilitation.
• Ability to work in a fast-paced environment with competing priorities.
• Excellent communications skills, both written and verbal.
• Proven leadership.

Education, Certifications and/or Other Professional Credentials:

• Bachelor’s Degree OR at least 6 years of work experience with an Advanced Degree (e.g. Masters/MBA/JD/MD)
• Certified Regulatory Compliance Manager (CRCM) required.

Hours & Work Schedule:

• 3 days in the office, 2 working from home.
• Hours per Week: 40
• Work Schedule: Monday - Friday

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens), provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability, or history or record of a disability, ethnicity, gender, gender identity or expression, transgendered and transitioning individuals, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day and where all are expected to be treated with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. We perform our best so we can do more for our customers, colleagues, communities and shareholders.