Front Gate/ Guest Relations

Rapids Water Park; Town of Florida (NY); On-site; USD 17,000 - 21,000; Full time

Job summary

Rapids Water Park in New York is seeking a friendly Park Attendant to sell daily admissions, process season passes, and handle various park products. You will check bags, enforce policies, and manage payments including cash, credit cards, vouchers, or debits.

Join a dynamic team focused on upselling, great guest service, and knowledge of park amenities. You will work weekends/holidays and contribute to a clean, safe, and enjoyable guest experience.

Qualifications

• Must be at least 16 years of age.
• Ability to operate a computer and electronic devices.
• Basic math skills for balancing cash register.
• Approachable, outgoing and excited about upselling.
• Be aware, attentive, work well with others, and accept guidance and supervision.
• Must be able to work weekends and holidays to meet business needs.
• Be efficient, friendly, engaging, energetic, enthusiastic, and fun.

Responsibilities

• Sell daily admissions, processing season passes, and all other products.
• Check bags and enforce park policies.
• Receive payment by cash, credit cards, vouchers, or automatic debits.
• Upsell additional products.
• Be knowledgeable of current promotional offers.
• Maintain a clean and safe work environment.
• Maintain the highest level of customer service standards.
• Obtain knowledge of facility and amenities to assist customers.
• Follow park policies and procedures.
• Other duties as assigned.

Skills

Customer service

Upselling

Cash handling

Computer literacy

Team player

Weekend availability

Tools

Point-of-sale systems

Job description

• Sell daily admissions, processing season passes, and all other products
• Check all bags that enter the park and enforce all policies
• Receive payment by cash, credit cards, vouchers, or automatic debits
• Upsell additional products
• Be knowledgeable of all current promotional offers
• Keep a clean and safe work environment
• Maintain the highest level of customer service standards
• Obtain knowledge of facility and amenities to assist customers
• Follow all park policies and procedures
• Other duties as assigned

Qualifications:

• Must be at least 16 years of age or older
• Ability to operate a computer and electronic devices
• Basic math skills for balancing cash register
• Approachable, outgoing and excited about upselling
• Be aware, attentive, work well with others, and accept guidance and supervision
• Must be able to work weekends and holidays to meet business needs
• Be efficient, friendly, engaging, energetic, enthusiastic, and fun
  

Physical Demands:

• Must be able to lift, carry, move, and/or position items weighing up to or in excess of 25 pounds
• Must be able to stand or walk for extended periods
• Must follow guidelines on staying hydrated, eating properly, and using sunscreen