FRONT END/UTILITY CLERK

Kroger; Houston (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

Flexible scheduling with paid time off

Employee Assistance Program

Valuable associate discounts

Tuition reimbursement up to $21,000

Growth through training programs

Job summary

Kroger is seeking a dedicated individual to enhance customer experiences by providing exceptional service and maintaining a clean environment. Responsibilities include promoting a respectful atmosphere among associates and responding effectively to customer inquiries.

Applicants should possess relevant HVAC and electrical licenses, along with the ability to handle stress and communicate in a second language. The role is vital to ensuring safety and compliance within the store's operations.

Responsibilities

• Promote trust and respect among associates.
• Create a welcoming environment for customers.
• Maintain cleanliness of department and other areas.
• Demonstrate a positive attitude.
• Adhere to safety procedures and report issues.

Skills

Ability to handle stressful situations

Basic knowledge of electronics and electricity

HVAC license

Electrical license

Limited Maintenance Industrial license

Second language (speaking, reading and/or writing)

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Responsibilities

• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products
• Clean up spills as needed, collect and pick up trash inside store and parking lot
• Maintain cleanliness of department and other areas assigned
• Display a positive attitude
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risks or issues, and illegal activity, including robbery, theft or fraud
• Collaborate with team members to encourage teamwork
• Adhere to all local, state and federal laws, and company guidelines
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualifications

Minimum

• Ability to handle stressful situations
• Basic knowledge of electronics and electricity
• HVAC license
• Electrical license
• Limited Maintenance Industrial license
• Second language (speaking, reading and/or writing)

Job Info

• Job Identification 149529
• Job Category Store Operations
• Posting Date 09/03/2025, 02:39 PM
• Locations 9125 W Sam Houston Pkwy N, Houston, TX, 77064, US (On-site)

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

Benefits

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.