Front End Team Member — Wine & Spirits Customer Expert

TOTAL WINE SPIRITS BEER & MORE; Overland Park (KS); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans

401(k)

College tuition assistance

Career development & product training

Job summary

Total Wine & More in Overland Park, KS is seeking a friendly Cashier to deliver fast, accurate transactions and exceptional service. You will process sales, verify identification, promote the loyalty program, and keep shelves and registers in top shape.

Ideal candidates have 1–3 years in retail, familiarity with POS systems and inventory software, and are able to work evenings and weekends. Training on wine, spirits, and beer ensures product knowledge and confident customer engagement.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of work experience, 1+ years in retail preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule including evenings and weekends.
• Must be 21 years of age or older; physically able to stand 8-10 hours and lift up to 50 lbs.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross-functional responsibilities and other duties as assigned.

Skills

Retail experience

Customer service mindset

Ability to work evenings and weekends

Education

High School Diploma or equivalent

Tools

Point-of-Sale systems

Inventory management software

Job description

Total Wine & More in Overland Park, KS is seeking a friendly Cashier to deliver fast, accurate transactions and exceptional service. You will process sales, verify identification, promote the loyalty program, and keep shelves and registers in top shape.

Ideal candidates have 1–3 years in retail, familiarity with POS systems and inventory software, and are able to work evenings and weekends. Training on wine, spirits, and beer ensures product knowledge and confident customer engagement.