Front End Team Member: Cashier & Customer Experience

Total Wine & More; Greensboro (NC); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans (medical, dental, Rx

401(k)

Pet insurance

College tuition assistance

Career development & product training

Job summary

Total Wine & More in Greensboro, NC is hiring for a cashier/front-end team member. You will process purchases, assist customers, and support store operations with a focus on service quality and compliance.

Role may include as-needed sales associate or merchandiser duties; training on wine, spirits and beer is provided. Flexible hours including evenings/weekends are common, with strong team culture and comprehensive benefits.

Qualifications

• High school diploma or equivalent preferred.
• Passion for best-in-class customer service and team player mindset.
• 1-3 years of work experience, 1+ years of experience in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross-functional responsibilities and other duties as assigned.

Skills

Customer service

Team player mindset

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Inventory management software

Job description

Total Wine & More in Greensboro, NC is hiring for a cashier/front-end team member. You will process purchases, assist customers, and support store operations with a focus on service quality and compliance.

Role may include as-needed sales associate or merchandiser duties; training on wine, spirits and beer is provided. Flexible hours including evenings/weekends are common, with strong team culture and comprehensive benefits.